Summary:

Places food and beverage orders, delivers items to tables and ensures guests enjoy their dining experience.

 

Essential Functions and Responsibilities:

Takes accurate food and beverage orders, retrieve, and serve food and beverage orders to guest tables according to venue specifications and to engage with guests in a professional courteous and efficient manner and complete side work. Maintains knowledge of all restaurant menu options and answers guests’ questions about the menu. Delivers food to guests, ensuring that the proper order was received and that beverages are refilled. Communicates regularly with on-coming shift staff and the chef on duty to address issues and concerns. Ensures that all food is served within health, safety, sanitation guidelines. Attends training classes required by management. Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned