Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

About Ronald McDonald House Charities® (RMHC®)

Ronald McDonald House Charities® (RMHC®) creates, finds and supports programs that directly improve the health and well-being of children. RMHC strives to be part of the solution to issues challenging families today. Families are challenged with how to stay near and support a hospitalized child; how to afford staying together in another city while a child is undergoing treatment; or even getting basic medical and dental care in underserved communities. We use our resources and partnerships in the community to help families gain access to healthcare services and keep families together during critical points in their children's lives.

The Ronald McDonald's House Charities (RMHC) system consists of over 260 chapters in 60+ countries and regions. The RMHC Communications team supports the global network by effectively communicating system wide key messaging and priorities.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art McDonald’s headquarters in the booming West Loop of downtown Chicago.

The Opportunity

We are seeking a creative, collaborative, and proactive Internal and System Communications Manager to join the RMHC Global team. Reporting to the Director of Internal and System Communications, you will be a key member of the team, working in tandem with communications, field operations, marketing, learning and development and more.

You will shape and manage internal communications programs for Global team employees, Chapter leaders and the Global Board of Trustees. This role will support existing initiatives as well as lead the execution of new ones. You will work closely with cross-functional teams across the organization to enhance internal communications and strengthen System-wide messaging to Chapters in support of the RMHC mission and priorities.

Job Description

The RMHC Internal and System Communications Manager will be responsible for establishing and executing an internal and System communications strategy.

Partner with the business to drive effective and efficient communications, through the development of internal communications strategiesAct as a trusted advisor on communications strategies and best practices for internal stakeholdersDrive proactive and reactive communication planning to clearly communicate organizational initiatives and projects to employees and the RMHC System that drive awareness, pride, and collaborationPlan, edit and write compelling content for a variety of internal communications mediums and System resourcesDraft messages, scripts, and PPT presentations for the Senior Leadership Team (Examples: Conference presentations, emails, System videos)Develop and support the communications strategy for the Global Board of TrusteesPartner with RMHC Global team members to ensure internal communications messages are integrated and consistent across all channels for the greatest impact and alignment with the RMHC strategic visionDevelop hierarchy and processes for internal communications messaging and vehiclesProvide meeting support for Global team meetings, System webinars, employee engagement initiatives and conferences to connect internal audiences to our priorities and purposeLiaise with RMHC Field Operations and Global PR/external communications to support crisis management and communication to internal stakeholdersMeasure and present the effectiveness of internal communication efforts through monitoring and analysis of performance metrics

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $98,140 – $125,130 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

 

Bachelor’s degree in communications, or related field7+ years of experience in communications management or relevant professional experience in internal communicationsNatural storyteller with excellent speaking, writing and editing skills; can easily simplify messages, show versatility as a communicator in adapting style for varied audiencesDetail-oriented with the ability to plan, schedule and prioritize; manage time effectively with competing and concurrent priorities while adhering to standards, timelines, effective communication, and collaborationDemonstrated ability to apply principles and practices globally, across cultures and borders, to enhance internal and system-wide communicationsAbility to influence, manage and collaborate with senior leadership, cross-functional teams and Chapter partnersExperience in Executive communicationsFlexibility to anticipate and respond to changes in strategic direction and operating practices and embrace ambiguity and continuous improvementA team player with a desire to collaborate as part of an integrated team, while also able to work independently with minimal directionA proactive and ready learner with an open, honest and respectful communications style and approachA strong relationship builder and solutions-focused problem solverEnergy and passion for the RMHC mission

Nice to haves:

Experience developing video content for internal and external channelsExperience with email management systems such as Salesforce Marketing Cloud and MailChimpExperience with creating graphics through Canva or similar program

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.