RN, Risk Management Coordinator
Community Medical Centers
Overview:
*All positions are located in Fresno/Clovis CA*
Responsibilities:The RN Risk Management Coordinator provides in-depth clinical analysis on confidential patient safety, peer, quality and risk issues. Facilitates and coordinates performance improvement projects and data tracking from a facility-specific or system perspective. Accountabilities 1. Performs in-depth clinical analysis for confidential staff and physician issues related to patient safety, peer and quality. Provides guidance to non-clinical Risk Management staff. Completes responsibilities in a busy, demanding environment with competing priorities.2. Supports service line reports, data and analysis. This may include development of evidence-based policies and procedures.3. Researches and utilizes best practices related to culture assessment, change management, education modalities, performance improvement methodologies and high reliability organization (HRO) principles to support HRO culture program development.4. Demonstrates expert knowledge in specific clinical practice in order to assist interdisciplinary staff with practice review and intervention when needed of patient conditions and outcomes along with identified family problems. Consults in complex problems to ensure safe patient and family outcomes, excellent customer service and mitigation of any further concerns that would compromise safety, legal or regulatory implications.5. Coordinates, directs and ensures completeness of the FMEA (Failure Mode Effectiveness Analysis), Safe Start of Tracer processes for vulnerable, high-risk operational processes. These processes require a high degree of legal, ethical, financial, clinical and organizational knowledge.6. Works with employees and physicians to investigate confidential quality, behavioral and patient safety concerns. Understands and makes appropriate referrals through Risk Management, Peer, Performance Improvement, Medical Safety or clinical operations as needed.7. Coordinates and facilitates hospital, CSTCC or departmental involvement with quality and safety measures (e.g. Core Measures, Patient Safety Indicators and other preventable events) including analysis, comparative data, trending and tracking.8. Develops data spreadsheets and provides the analysis and communication to interpret data into information in order to drive quality and change. Facilitates turning data into information for point of service staff and performance improvement.9. Facilitates professional communication and resolves conflict reasonably and effectively.10. Develops and assists with implementation of action plans focusing on quality and safety outcomes and performance improvement projects using physician and staff input. Collaborates with subject matter experts to develop performance improvement plans, based on identified patient safety, regulatory and quality issues. This may include development of evidence-based policies and procedures.11. Develops and provides education to staff and physicians related to quality management, patient safety and regulatory issues including the Joint Commission, CDPH, QIO and evidenced-based medicine community standards.12. Maintains current knowledge of the Joint Commission, Title 22, CMS Conditions of Participation or Long Term Care and evidenced-based medicine standards of care such as cardiac care through American College of Cardiology.13. Utilizes facilitation skills, coaching and mentoring of groups, (internal and external) physicians and staff, including design, development and implementation of new processes.14. Designs project plans in accordance with CHS and/or CSTCC performance improvement methodologies and tools, including goals, scope, timeline and metrics that are organized and prioritized to meet organizational needs.15. Supports, attends and/or participates in committee meetings as needed and assigned. Facilitates various Quality Committee processes and meetings such as Quality Council, Medical Staff Advisories, P&C and other ad hoc committees.16. Performs other job-related duties as assigned.Qualifications:Education• Bachelor's Degree in Nursing or relevant field required Experience• 3 years of experience in Quality Assurance, Case Management, Discharge Planning, Utilization Review, Infection Control or nursing project development/education required Licenses and Certifications• RN - Current and valid Registered Nurse license to work within the state of California required• One of the following is required within 2 years of hire or transfer into positiono CPHQ - Certified Professional Healthcare Qualityo CPHRM - Certified Healthcare Risk Managemento NATIONAL - National Certification related to specialty and applicable to roleDisclaimer:• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.
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