About the Department: This department supports the collaboration efforts through patient and provider education, patient navigation, referring provider coordination, supporting consistent processes, and enabling strong and routine communication between East and West. This position would be employed by the CH-West Transplant Program but would be deployed at and embedded in the CH-East Royal Oak Max and Debra Ernst Heart Center. This individual would provide increased insight and enable increased connection to the East side providers and referring hospitals. About Royal Oak Hospital Recognized by U.S. News & World Report as the #2 hospital in Michigan and one of the top hospitals in the country. It is a major academic and referral center with Level I adult and Level II pediatric trauma designations. The advanced capabilities and clinical expertise within this center have earned it Magnet designation four consecutive times and has the distinct honor of housing Michigan’s first Diagnostic Imaging Center of Excellence. Scope of work Responsible for providing quality education, follow-up and emotional support to the population and their families. Case manages the population throughout the inpatient and outpatient settings and measures outcomes to maximize continuity of care between the settings. Manages projects and programs related to clinical management, performing quality improvement activities to measure program processes and outcomes. + Assesses the educational needs of clients/others. Develops and implements appropriate educational curricula/teaching strategies or makes appropriate referrals. Provides ongoing review and development of educational materials related to clinical management. + C ase manages the population both in the inpatient and/or outpatient settings. Develops and manages clinical paths as appropriate, and measures outcomes of care to maximize continuity of care and appropriate resource utilization and length of stay. Coordinates multispecialty team clinics. + Provides direction to specified projects/programs pertaining to the population, assessing, planning, developing/maintaining, implementing and evaluating outcomes of same. + Documents educational process/patient information according to program/MDPH guidelines. + Communicates, collaborates, networks with and acts as a consultant to clients/significant others, other members of the health care team, and the community in order to ensure continuity of care and coordination of services, and to provide needed resources to the community. + Writes and reviews protocols, procedures and guidelines pertaining to clinical management. How we will care for you, while you care for our patients + Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) . + On-demand pay program powered by Payactiv + Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! + Optional identity theft protection, home and auto insurance, pet insurance + Traditional and Roth retirement options with service contribution and match savings Qualifications + Required Bachelor's Degree Nursing + Preferred Master's Degree Nursing + 5 years of relevant experience nursing experience required + Program development preferred + MI Registered Nurse (RN) Required + Basic Life Support (BLS) - AHA American Heart Association 90 Days required + Adv Cardiovascular Life Support (ACLS) - AHA American Heart Association Solid Organ Transplant – Adult 1 Year required + Clinical Transplant Coordinator (CCTC) - ABTC American Board for Transplant Certification Solid Organ Transplant Upon Hire preferred #LI-CL Primary Location SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak Department Name Administration - Transplant - GR Employment Type Full time Shift Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. 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