RN - Call Center, Poison Control
SSM Health
It's more than a career, it's a calling.
MO-SSM Health Integrated Health TechnologiesWorker Type:
RegularJob Summary:
Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines. May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations. May be responsible for emergency telephone management of poisoning exposures and questions handled for an entire state.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
Staffs a telephone service line while acting collaboratively with staff, other health care providers and lay callers.Obtains and documents a complete and accurate history. Provides a calm, reassuring and intelligent interaction with the public and health care professionals.Uses computer for live data collection and documentation, online resources for information gathering, and communication with caller through phone system.Manages beneficial relationships with individuals and departments inside and outside of the ministry structure.Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines.May guide treatment advice for both the public and health care providers.May utilize advanced technology with live chat and texting to assist callers with poison information or exposures.May acquire knowledge of toxicological resources that are helpful in managing poison cases.May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations.Works in a constant state of alertness and safe manner.Performs other duties as assigned.EDUCATION
Graduate of accredited school of nursing or education equivalency for licensingEXPERIENCE
Three years' registered nurse experience with insight in medical/surgical, pediatric or maternal/child health
PHYSICAL REQUIREMENTS
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
State of Work Location: Illinois
State of Work Location: Missouri
State of Work Location: Oklahoma
State of Work Location: Wisconsin
Work Shift:
Evening Shift (United States of America)Job Type:
EmployeeDepartment:
8254000010 Poison ControlScheduled Weekly Hours:
20SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
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