Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

1.Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. 
2.Coordinates/facilitates patient care progression throughout the continuum of care. 
3.Assures the plan of care and services provided are patient focused, high quality, efficient and cost effective. 
4.Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with the physician. 
5.Monitors length of stay and ancillary resource use on an ongoing basis and takes actions to achieve continuous improvement in both areas. 
6.Communicates information to the Utilization Management team to aid in appropriate level of care determination and reimbursement by third party payors. 
7.Communicates identified issues affecting quality of care, risk management, patient satisfaction and or physician opportunities to the quality team using the Improve the Process form. 
8.Ensures that all elements critical to the plan of care have been communicated to the patient/family as well as members of the healthcare team. 
9.Ability to cover various populations across the organization, including the Emergency Department. 
10.Performs all other duties as requested by Case Manager Supervisor and/or Director. 


Required Skills: 

Qualifications/Training 
•1-2 years of recent acute care hospital experience required 
•Data entry/computer experience required