Evergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community . The RN Case Manager performs a wide variety of duties and responsibilities in a manner that places emphasis on developing and coordinating individualized patient care services. As part of the essential functions of this role, the RN Case Manager: + Provides nursing support and care management services to patients presenting for injectable medications including coordination of medication delivery, ensures that required lab work is complete, and schedules and arranges follow-up appointments. + Identifies and/or develops injection education and supportive interventions to increase patients skills and confidence in managing their health, including regular assessment of progress and setbacks, goal setting, and relapse prevention support. + Educates patients, including medication administration, storage, safety, responsibilities, expectations and patient treatment agreements. + Assists with patient medication refills and complying with NYS PMP (I-STOP) regulations. + Acts as a liaison with pharmacy. Completes and assists in prior authorizations. + Resolves patient problems and needs by utilizing multidisciplinary team strategies. + Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations. + Acts as the liaison to Erie County Department of Health, New York State Department of Health and other public health entities in regard to patient treatment, follow up of care and surveillance. Maintains records, prepares reports, and composes correspondence relative to the work. + Instructs and informs nurses regarding nursing practice in accordance with relevant policies and guidelines. Works directly with nursing staff to provide guidance and education, including facilitation of learning by using assessment and evaluation strategies. + Helps to ensure that all nursing staff receives required and recommended trainings necessary to provide testing, referral, administration and/or referral to treatment, related documentation and any necessary follow-up or required reporting/surveillance. + Acts as an advocate for the patient in all activities including nursing assessments, care coordination, care plan development, and communication. + Educates patients in chronic disease management based on evidence-based protocols. + Develops and implements care plans and provides intense education for medically complex patients, including developing interventions to address gaps in care and monitoring patients response to interventions. + Completes transition of care (TOC) follow up and regulatory requirements. Qualified Candidate will have a current license as an Registered Nurse in New York State, with Bachelors of Science in nursing (BSN) preferred. Possession of Basic Life (BLS) Certification required . At least (3) year of experience working in an medical office setting , preferably in an HIV/AIDS or other infectious disease practice. Candidate must have familiarity with computers, EMR software (Medent), and MS Office software (Outlook, Word). Candidate must possess valid NYS driver license and insured, dependable car to use for traveling between office sites. Demonstrate an awareness of and sensitivity to the issues that underserved populations, people living with HIV and people who use drugs, including health disparities that affect people of color at a disproportionate rate. Job Type: Full-time Required license: Registered Nurse in New York State Required certification: Basic Cardiac Life Support (BCLS) What Evergreen Health Offers You: + Multiple comprehensive medical health insurance plans for you to choose from + Dental and Vision coverage at no cost to you + Paid Time Off package that equals 4 weeks of time in your first year + 403b with a generous company match + Paid parking or monthly metro pass + Professional development opportunities + Paid lunch breaks