Adoration Home Health and Hospice
Overview$15K Sign-On Bonus
RN Clinical Manager
Gastonia, NC
Full-Time
*Quality Assurance (QA) Experience and Oasis Certification Preferred
The Clinical Manager is responsible for the quality of care provided for patients in their area of responsibility. Collaborates with other disciplines, departments, and support services to assure and improve patient outcomes. Demonstrates professional management and leadership in clinical practice. Works collaboratively with and takes direction from clinical support team. Works with a high degree of independence to ensure optimal clinical, satisfaction outcomes are achieved in a timely and efficient manner. Ensures practice standards, company policy and regulatory requirements are met and drives efficiency in care delivery processes.
The Clinical Manager is accountable for overseeing the day-to-day clinical operations to ensure quality of care & services, regulatory compliance, support of business development & growth, achievement of key performance indicators, and quality outcomes. Responsible for the oversight, direct supervision and development of clinicians and direct-care staff.
Adoration Home Health’s comprehensive benefits include:
401(k) Retirement Savings PlanFlexible SchedulingCompetitive Pay RatesMedical, Dental and Vision PlansPTOLong-Term and Short-Term Disability*Eligibility based on location
*Sign-on bonus applicable to external/new hires only
Responsibilities Conducts/participates in quarterly quality improvement meetings, reviews pertinent available data, identifies trends and oversees the implementation of improvement plans Collaborates with Branch Director in the implementation of quality improvement activities and corrective action plans Provides feedback to Operations management regarding necessary changes and revisions relating to care provision Accountable to ensure all clinical staff appropriately and successfully complete orientation and all required in-services Responsible for the oversight of and response to external and internal surveys and audits within assigned area relating to the quality of care and clinically related KPIs in collaboration with operations leadership Acts as a resource and has a working knowledge of payer requirements relating to the provision of care and documentation guidelines Completes documentation and chart reviews to identify variances in standardized care and care processes and to identify areas for improved performance related to patient care and the organizationHolds case conferences to ensure oversight of care, coordination of services and that standards are metEnsures documentation standards are met per company standards and to support quality standards, coverage, and reimbursementEnsures that care is coordinated with all involved in patient careIdentifies variances in standardized care and care processes to identify areas for improved performance related to patient careEnsures compliance with regulatory, payer and company requirementsFacilitates the development of performance improvement action plans, based on available data (e.g., survey results, QAPI and clinical record reviews) Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standardsOversees and directs the selection and hiring of clinical staffConducts interviews and makes hiring decisionsEnsures staff competency and performanceEnsures assigned staff are evaluated fairly and timely in accordance with company performance evaluation proceduresEnsures direct, on-site supervision for all staff per company requirementsResponsible for achieving organizational performance and retention goals among clinical staffServes as a resource in assisting the field staff with problem solving to provide the most appropriate care for the patientServes as a coach, mentor, and role model to all professional and direct-care staffEnsures adequate numbers of preceptor staff to provide development and mentoring of staff clinicians and direct-care staffAt least one preceptor clinician is trained to provide back up for the clinical manager position Other duties as assigned – may be asked to perform patient visits and perform on-call/after-hours duties in the event of staffing issues Qualifications Bachelor’s Degree preferred in Nursing or Physical Therapy from an accredited school of nursing or therapyLicensed Registered Nurse (RN) or Physical Therapist (PT) in good standing and currently licensed by the State Less than two years clinical experience, and at least one year in related management/supervisory role in home health care Current CPR certification Must meet all agency requirements for pre- employment as required by the company and/or State regulations Ability to use company documentation systems Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company Ability to work independently as well as part of a teamCapable of working responsibly with highly confidential About our Line of Business Adoration Home Health and Hospice provides quality and compassionate services in the comfort of home, providing support for patients, families and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information about Adoration, please visit www.AdorationHealth.com. Follow us on Facebook and LinkedIn.