Corewell Health McBrien Pediatric Neuroscience Center

The center treats headaches, neuromuscular disorders, movement disorders and sleep disorders, among other conditions. The center is also home to a Level 4 pediatric epilepsy center, one of only forty-four pediatric-specific epilepsy centers in the country approved by the National Association of Epilepsy Centers.

The space includes a large waiting area, twenty-five exam rooms, consult rooms and a collaborative workspace for staff. Several patient families participated in the design and layout of the center including the child-friendly décor with a fish and animal theme. The design of the center supports the family centered approach that is at the core of our identity.

This RN Manager Clinical Operations collaborating with the Director Operations, will lead a team of approximately twenty-five built of RNs, MAs, BOAs, genetic counselors, and neuropsychologists.

Scope of work

Supervises and trains office support staff and clinical personnel to ensure optimal patient process flow and serves as a liaison between physicians and clinical staff in daily operations. This RN Manager oversees charge processing, A/R follow up, cash processing, patient flow, maintenance of scheduling system and patient medical records. Develops and implements policies, process improvement and customer satisfaction initiatives. 

Additional scope of this position will be determined by leadership according to defined leveling criteria.

Qualifications

Bachelor's degree in nursing (BSN) Required.(4) years of direct staff supervisory experience, preferably in a customer-service or healthcare field Required.A minimum of (4) years of relevant healthcare experience Preferred.Experience utilizing an electronic health record system Preferred.MI Registered Nurse (RN) Required.AHA or ARC Basic Life Saving (BLS) Required.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Neuroscience Building - 3555 W 13 Mile Road - Royal Oak

Department Name

HB HOPD - McBrien Pediatrc Epilepsy Royal Oak

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. - 5:00 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.