**Description** **Introduction** Do you have the career opportunities as a RN Manager Neonatal Intensive Care you want with your current employer? We have an exciting opportunity for you to join Henrico Doctors' Hospital Forest which is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits** Henrico Doctors' Hospital Forest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Our teams are a committed, caring group of colleagues. Do you want to work as a RN Manager Neonatal Intensive Care where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! **Job Summary and Qualifications** The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives. Helps create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensures adherence to standards of care. · Supports efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care. · Supports the achievement of internal/external benchmarks, accreditations, and designations. · Ensures compliance with all policies, procedures, and regulatory standards. · Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards. · Manages admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care. · Facilitates effective interdisciplinary care coordination within and across departments. Ensures staff with appropriate clinical competencies are assigned to meet patient care needs. · Manages nursing practice and unit operations. Monitors and evaluates the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met. · Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader. · Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience. · Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction. · Ensures compliance with evidence-based practices that enhance patient experience and customer service. · Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service. · Supports a patient-first philosophy and engages in service recovery when necessary. · Leads in a way that inspires commitment to the vision/mission/values of the organization. Implements evidence-based employee engagement practices. · Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance. · Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs. · Assumes responsibility for resolving and/or channeling employee grievances, disputes, or concerns according to appropriate procedures. · Represents the organization positively within the community; participates in company-supported community/patient events and in-services. · Manages staff scheduling. Maintains staffing in accordance with patient care needs and established productivity guidelines. · Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings. **Education & Experience:** • Associate Degree in Nursing or RN Diploma - Required • Bachelor's Degree in Nursing - Preferred • 1+ years applicable experience - Required Henrico Doctors’ Hospital (https://henricodoctors.com/) has provided quality healthcare services to the Richmond community since 1974. We give patient's access to trained physicians and advanced technology. Our **340-bed hospital** is one of the region's leading acute care facilities. The hospital offers a full range of healthcare services, with specialties in trauma, cardiovascular and neurological care, women’s health, oncology, and groundbreaking diagnostic imaging. We are a national trendsetter in kidney transplants through the **Virginia Transplant Center** . As part of the **Virginia Institute of Robotic Surgery** , we drive the state in minimally invasive procedures with da Vinci robotic-assisted surgeries. We are proud to be the recipient of several national awards. The awards include **Top 100 Hospital** by Truven Health Analytics®, 100 Best Hospitals by Healthgrades, Top 10% in the Nation for Cardiology Services and Treatment of Stroke, and Healthgrades Stroke Care Excellence Award. We have many other Five-Star clinical achievements recognizing our heart, stroke, and critical care programs. At Henrico Doctors’ Hospital, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Womens Childrens Services opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.