**Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.** **_By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_** **Join us—Where your Career is a Force for Good!** **Job Description:** **_Why Choose Us?_** As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. **_Work where your career is a force for good._** We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! **OUR IDEAL CANDIDATE:** Manage the daily operations of the Leukopak/Specialized Donor Program through staff supervision, maintaining quality standards, and supporting procedures to ensure efficiency, effectiveness, and safe operations. **WHERE YOUR CAREER IS A FORCE GOOD:** + Manage the daily operations of the Leukopak collection sites which may include staff assignments, supply inventory, coordinating with internal and external customers, and overseeing activities and collections for the Specialized Donor Program + Supervise staff including hiring, training, coaching, mentoring, evaluating, and disciplining to ensure a well-qualified team, reduce turnover, enhance operational success and compliance, and ensure safe and appropriate care of donors. + Perform / assist with Leukopak prescreen and collection procedures, ensuring compliance with internal and external protocols and procedures. + Respond to and resolve time-sensitive issues. Report non-conformances and contribute to the investigation and implementation of corrective actions for customer concerns and non-conformances, as needed. + Ensure effective internal and external communication between applicable departments, functions and geographies related to the Leukopak program. **_WHAT YOU NEED TO SUCCEED:_** + **_Must hold a current RN license._** + Medical or nursing, Management, or related field required. + Current CPR certification is required. + 1 year of lead or supervisory experience. + Excellent organizational skills, the ability to handle multiple priorities effectively, analyze problems and recommend appropriate solutions, and the ability to assimilate information quickly. + Excellent written and oral communication skills are necessary to deal with staff, donors, and internal and external customers. + Phlebotomy experience required. + A current valid driver’s license and good driving record is required. + Ability to work on a team. + Some travel may be required. **WHAT WILL GIVE YOU THE COMPETITIVE EDGE:** + Previous apheresis or dialysis experience is highly desirable. **_What is Leukopaks:_** Leukapheresis is the collection of leukocytes — also known as white blood cells or immune cells. A donor reclines in a chair and blood is drawn through a vein in one arm. An apheresis machine removes white blood cells from the superfluous biofluids, separates them based on density, and collects them in a collection bag known as a leukopak. The remaining red blood cells and platelets are then returned to the same donor through a vein in their other arm. (The white blood cells that have been removed will be replaced quickly.) The white blood cells collected are frequently referred to as peripheral blood mononuclear cells (PBMCs), and contain B cells, T cells, stem/progenitor cells, and dendritic cells. Leukapheresis allows for a concentrated, pure method to obtain PBMCs from a single individual donor. Leukopaks are used when many PBMCs are needed from an individual donor, such as drug screening (immuno-oncology and non-oncology), cell therapy (research and development), and gene therapy. Sourcing healthy donor PBMCs allows for the use of single donor cell populations with greater viability and less inter- and intra-assay variability, as well as to development of well-characterized methods of production for autologous therapies (cell therapies where a patient’s cells are modified for treatment). For these cell therapy developments, large numbers of PBMCs sourced from a single donor are important for creating relevant biological assays, as well as for quality control testing. In these cases, healthy donors are matched to patients in terms of demographic criteria, such as age and gender, and physiological criteria like HLA type, which can provide valuable insights into the progress of the patient’s autologous cell therapy. **_BENEFITS FOR YOU:_** We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. + Medical, Dental Vision plans + Health Spending Accounts & Flexible Spending Accounts + PTO + Holidays + 401K with 5% match + Paid Family Leave + Employee Assistance + Disability and Insurance: Short + Long Term + Service Awards and recognition **_Apply now! Joining our team will provide you with the opportunity to make a difference every day._** _The American Red Cross is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._ ​ **_Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws._** AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)