Job Title: Road Supervisor (12:30-9:00pm)\n

Reports to: Chief Operations Officer\n

Employment Status: Full Time, Exempt\n
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POSITION SUMMARY:\n

Road Supervisors are responsible for day-to-day guidance and supervision of drivers through interactive management. Road Supervisors are responsible for primary supervisory functions including time management; initial crisis response; policy enforcement; preparation of internal reports.\n
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SPECIFIC DUTIES AND RESPONSIBILITIES:\n\nSupervises assigned drivers, coaching them for optimum performance, ensuring their compliance with policies and procedures.\nMonitors pickup and drop off points to ensure drivers are in compliance with policies. Reports issues with these points to other Jaunt staff for resolution. \nWorks closely with the Director of Operations and Training Manager to ensure that driver supervision is carried out equitably and consistently.\nEvaluates driver performance in collaboration with the Training Manager and under the direction of the Director of Operations and Chief Operating Officer.\nInvestigates accidents, preparing reports as needed.\nReconciles driver timecards daily.\nProvides documentation for incidents reporting exceptional performance, as well as failures to meet performance criteria.\nMaintains reports on attendance, incidents, and other personnel data required for performance evaluations and safety recognition.\nWorks with Training Manager in reviewing accidents. \nEnsures compliance with service and personnel policies and procedures.\nAssists clients with complaints and problems pertaining to service delivery or specific personnel; confers with Community Relations and Education Manager and Dispatch and Maintenance as necessary; refers such complaints as appropriate. \nWorks an alternative schedule as necessary. \nWork with drivers to train and obtain their CDL.\nServes as back-up driver, as directed.\nThis position is considered Safety Sensitive based on FTA regulation: Prevention of Alcohol Misuse and Prohibited Drug Use in Transit Operations, 49 CFR Part 655.\nOther duties as assigned.\n\n
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This position is designated as \"Mission Critical\