About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.      Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ    JOB RESPONSIBILITES: • Communicates job requirements and responsibilities to drivers.• Takes responsibility for day-to-day scheduling, counseling and evaluation reports to localmanagement.• Conducts on-the-scene accident investigation; assists drivers in preparing accident reports,OSHA reports and safety violations documents.• Designs and delivers driver training and safety courses; trains new drivers and retrains thoseinvolved in accidents.• Liaisons between drivers and both clients and organization in customer service issues.• Evaluates and monitors driver safety and performance, as well as compliance in legal,employment and labor policy matters.• Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.Direct personnel performing scheduling and dispatching activities.Monitor employees assigned for proper telephone etiquette.Advises on Federal Transportation Administration's Rules and Regulations and keeps staff current on changes to ADA rules and regulations.Analyze scheduling and dispatching problems and develop solutions.Investigate and prepare responses to customer complaints.Assist in coordinating Public Relations activities.Conduct Employee Performance Evaluations.Assist in coordinating communication for the department throughout the Company.Communicate with clients relative to their concerns in regards to ParatransitSupervises all vehicle operators to ensure proper scheduling of runs and efficient staffing of every route.Provides leadership to build and maintain a strong team through effective communication, appraisal, training, and coaching.Performs all vehicle operator safety evaluation ride checks, investigates and responds to situations, helps resolve operational issues and assists with transit passengers as necessary.Perform all tasks in a safe manner in compliance with all local, state, and federal regulations and company policies including OHSA and DOT.Develop and deliver training to employees on OSHA, DOT, and company policies and procedures.Ensure all documentation, records and files related to safety training are submitted and maintained in accordance with federal, state and local requirements and Company policy.Assist in the new driver qualification process and the continued qualification of drivers to include drug/alcohol testing, annual reviews, physicals and all other required documentation.Respond and provide assistance in emergency situations.Provide leadership and a positive work atmosphere exhibiting professional conduct with open communication that promotes positive relationships with customers, clients, co-workers, and management.Prepare and present reports as necessary• Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.• Meets all driver qualifications at location.• Obtains a CDL required to operate vehicles at location, maintains that license, and drivesroute periodically. CDL must be acquired within 6 months of hire. • Additional duties as assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.       The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.       Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.        Drug-free workplace       If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen.         California applicants: Please Click Here for CA Employee Privacy Policy.  https://transdevna.com/california-employee-privacy-policy