Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

Position Start Date No Earlier Than March 17, 2025

Preferred Qualifications:   

English language communications required.  

Excellent telephone and guest services skills.  

Advanced computer skills.  

Requires full availability including days, nights, weekends, and holidays.  

Thorough knowledge of food and beverage terminology.  

 

Responsibilities:  

Takes and processes room service orders in a timely manner according to Loews standards.  

Posts Amenity charges to guest accounts.  

Completes room service paperwork to ensure proper billing of all charges to appropriate guest account.  

Maintains room service tracking and control records and files.  

Follows cash handling SOP and all other standards. 

Dispatch runners/server to handle guest requests.  

Other duties as assigned.