South Lake Tahoe, CA, 96151, USA
15 days ago
Rooms Controller
Hourly Rate: $22.65 At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Rooms Controller** at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. **Where great benefits lead to a** **life fulfilled** **.** + Competitive Pay + Medical/Dental/Vision/401K opportunities + Travel discounts + Credit Union Membership + Tuition Reimbursement + Professional Counseling & Family Support + Growth and Development Opportunities + *Benefit Eligibility will vary by position **S** **ite Specific Perks** + Free parking + Department celebrations + Associate Appreciation Week + Monthly associate recognition and reward programs + Company branded winter coat, uniforms and work shoe stipend provided + Discounts on local food, fitness, recreation **As a Rooms Controller, a typical day** **will include:** + Assigns a room according to guest requests and preferences whenever possible. + Reviews/Tracks/Accommodates requests for room/check-out changes when possible. + Performs duplicate reservation checks; block rooms. + Confirms reservations and cancellations.   + Communicates to appropriate staff that there are guests who are waiting for an available room.    + Organizes and coordinates check-in/pre-registration procedures for arriving groups.  + Reviews requests for late check-outs and approves according to occupancy.   **Guest Experience and Company Standards** + Welcome and greet guests and anticipate and address their needs. + Interact with colleagues and guests professionally and promptly. + Contribute to team goals. + Always follow company policies and safety procedures. **To Become a** **Rooms Controller** **at MVW:** + Available to work various shifts, holidays, and both weekend days. + Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. + Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. + Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements.  Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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