Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.
Job DescriptionOmni Amelia Island is a Center of Excellence for Leader in Developments!
This position is for someone who wishes to make Hospitality their career. The Leader In Development (LID) program is a Management Training Program directed to entry level candidates with a Bachelors Degree or equivalent to develop their management skills by training them in all aspects of Housekeeping and Rooms Division operations. The person selected will spend a portion of their time working in other departments of the resort. This position is intended to last for one year so candidates must be able to relocate upon completion of the program.
Responsibilities Will learn and perform all aspects of Front Office and Housekeeping operationsOversees the performance of staff and takes corrective actions when necessaryScheduling of staffMaintains accurate payroll records to ensure staff is paid correctlyCleaning and inspecting of guest roomsChecking in and out guests and ensuring standards are metResponds to guest requests and complaints as requiredMonitors product inventory and orders additional products as necessaryAssists with interviewing and selection of staffEnsures that all Front Office and Housekeeping operations are performed according to Omni Hotels standardsAttends all supervisory and management training classesCompletes administrative duties for the Director of Rooms and other memebers of managementAssist in the following positions as needed:Front Desk Agent - assist guests with the check-in and check-out process, conflict resolution, and service recoveryPBX Operator - maintain a multi-line phone system, route calls accordinglyBellperson - assist guests with baggage upon arrival to the hotel, heavy lifting/carrying/pushing/pulling, some driving may be requiredLaundry Attendant - sorting of dirty linen, operating all washers and dryersHousekeeping Supervisor - inspecting rooms for satisfactory completion Qualifications Bachelor's (four-year) degree is required, preferably in Hospitality Management or a related field, within the past 2 yearsCommitment to one year (12 months) of service at the home hotelAbility to transfer and/or relocate to any Omni property within the continental United States upon successful completion of the LID programAbility to work a flexible shift including weekends, evenings, and holidays, as this position requires a 50 hour work weekPrevious housekeeping or rooms division experience is preferredKnowledge of Microsoft Office programs including Word, Excel, and PowerPointAbility to make quick decisions in high stress situationsExcellent customer service skills, pleasant and positive personality, strong attention to detail, ability to multi-task and prioritize, well organized, efficient, and able to handle deadlinesMust be 21 years of age or older, able to pass a drug screen, and possess a valid driver's license with clean driving record (in order to be approved for driving positions)Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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