Job Summary Arc3 is looking for a qualified individual to join our team as a Regional Floater out of our VA East Region, an area that covers the Tidewater Region of Virginia. You will play a critical role in developing and maintaining strong customer relationships because you will have direct, face-to-face contact with Arc3’s customers on a daily basis. The job can be physically demanding and time-sensitive, but you will find it very rewarding as you earn our customers’ trust by providing consistently exceptional customer service. Responsibilities and Duties + Perform counter sales and assist customers in the store when necessary. + Perform route sales duties and assist customers at their locations when necessary. + Assist with inventory, housekeeping, showroom displays, and demonstrations as required. + Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles. + Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform. + Possess strong welding product knowledge and self-management skills to deliver superior customer service. + Safely and efficiently load, deliver and unload hard goods and cylinders containing compressed gases to customers, and retrieve empty cylinders. + Operate a forklift, pallet jack and other warehouse equipment. + Strictly comply with all safety rules and DOT and OSHA regulations. + Maintain the appropriate drivers’ license and endorsements. + Inspect vehicles before and after use according to DOT and company maintenance checklist. + Keep the inside and outside of your truck safe and clean. + Other duties and projects as assigned. Qualifications + Two or more years’ experience working in the welding industry preferred. + High school diploma or equivalent (GED) preferred. + Class B CDL with HazMat, airbrakes, and tanker endorsement. + Industry and related product knowledge, as well as experience handling compressed gases preferred. + Customer service or sales experience preferred. + Must be at least 21 years-old. + Must meet all physical qualification standards imposed by regulation for truck drivers. + Excellent oral communication skills, ability to work independently, self-motivated, and ability to pay attention to detail. + Excellent customer service skills. + Excellent time-management skills. + Excellent driving record. + Ability to routinely lift 25 – 75 lbs., and occasionally lift 76 to greater than 100 lbs. + Must be able to work outdoors in varying temperatures. + Ability to perform functions during occasional climbing, balancing, kneeling, crawling, pushing, pulling and finger activities. Frequent bending also required. + Must be able to operate in a drug-free workplace. Benefits + 401(k) Retirement Plan with Company Match + Health, Dental, and Vision Insurance + Health Care and Dependent Care Flexible Spending Accounts + Health Savings Accounts with Annual Company Contribution + Company Paid Short-Term and Long-Term Disability Insurance + Company Paid Life and Accidental Death and Dismemberment Insurance + Voluntary Life, Critical Illness, and Accident Insurance + New Employee Referral Bonus Program + Tuition Reimbursement + Paid Time Off + Paid Holidays + Employee Assistance Program + Wellness Program with Health Insurance Premium Discounts + Company Paid Uniforms + Personal Protective Equipment Reimbursements Equal Opportunity Employer. Disabled/Protected Veterans.