We are seeking a resolute RPA maintenance specialist to oversee the ongoing support, monitoring, and optimization of existing robotics processes automation (RPA) solutions developed in UI path. The ideal candidate will ensure the smooth operation of bots in production address issues promptly and implement enhancement to improve performance and reliability.

Key responsibilities:

Bot Monitoring & Support: Monitor the performance of deployed bots to ensure uninterrupted operations. Address production incidents, troubleshoot errors, and resolve issues in a timely manner.

 

Maintenance & Updates: Perform regular maintenance activities including bot updates, version upgrades, and patch management. Ensure bots are compliant with the latest business and technical requirements.

 

Root Cause Analysis & Debugging: Analyse root causes of bot failures and implement preventive measures. Debug and fix code level issues in existing workflow developed using UI path.

 

Performance Optimization: Identify opportunities to enhance the efficiency and performance of existing bots. Implement improvements to optimise workflows and reduce processing time.

 

Documentation: Maintain comprehensive records of maintenance activities issue resolution and bot changes. Update process documentation and knowledge bases to reflect the current state of automation solutions.

 

Stakeholder collaboration: Work closely with business and IT teams to understand evolving requirements and implement necessary changes. Provide status updates and reports to stakeholders on bought performance and incidents.

 

Compliance and security:  Ensure that bots adhere to organizational security standards and compliance policies. Conduct audits and risk assessments for deployed automation solutions.

 

 Preferred qualifications:

Proven 8+ years experience in RPA support and maintenance particularly with UI path tools. Strong debugging and troubleshooting skills for UI path workflows and components. Experience of scheduling and monitoring bots using UI path orchestrator. Familiarity with programming /scripting languages such as Python, VB.NET or C#. Ability to manage structured /unstructured data and work with databases (SQL). Excellent analytical and communication skill. Experience with RPA performance tuning and optimization. Knowledge of ITIL processes for incident, problem and change management.