Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years. As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put through a 100+ point inspection to assure that every RV meets our quality standards. Here at Fun Town RV, we look for candidates that have honesty, accountability, positivity, passion to do a great job and who strive to exceed expectations! If you have these qualities and are looking for a dynamic and growing company that provides career growth with great earning potential, then we urge you to apply with us! Requirements Essential Duties and Responsibilities: + Create reports of the customers they troubleshoot that day send to appropriate management. + Follow all of the company's procedures. + Troubleshoot any problems the customers are having. + Respond quickly to customer problems. + Advise customers on the equipment. + Speak to customers to quickly get to the root of their problem. + Talking customers through a series of actions to resolve a problem. + Managing multiple cases at one time. + Returning customers phone calls/messages. + Troubleshoot technical issues. + Other duties as assigned. Requirements of this position: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. + High school diploma or equivalent. + Strong computer skills. + Excellent customer service skills. + Excellent organizational/sequencing skills. + Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone or in person. + RV experience necessary. + HVAC, Electrical, Plumbing, and Maintenance experience, carpentry, slide-out systems, roofs, liquid propane systems, etc. Experience Required: + Customer Service Experience Required. + Basic Computer Skills. + Valid driver’s license with a good driving record. + A wide knowledge base of RV’s, RV brands, and parts. + Accuracy and attention to detail. + Desire to perform quality work. + Positive attitude and friendly demeanor. + Ability to work in a team atmosphere. + Time management skills. Benefits We offer a competitive salary and an excellent benefit package including: + Major Medical-Dental-Vision Insurance + Life Insurance + Paid Vacation + Paid Holidays + 401K (profit sharing) + Christmas Savings Plan + Employee Discounts in Company Store Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. A Drug screen, driving record and background checks may be conducted prior to, and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.