Description We are offering a contract to permanent employment opportunity for a Bilingual RX Client Services Representative in Oklahoma City, Oklahoma. The role involves assisting with the development and implementation of our Prescription Drug Referral Program, providing services to a diverse range of clients, and maintaining accurate and complete records. This position is 100% ON-SITE This position requires regular travel to offsite locations and is based in a fast-paced office environment and does require a valid Driver's License and Reliable Transportation. Responsibilities • Assist in the development and implementation of the Prescription Drug Referral Program. • Train staff and volunteers in the use of the program. • Use advanced internet skills to connect clients with prescription resources. • Enter service data into the ROMA database, ensuring the integrity and reliability of all entered information. • Adhere to confidentiality protocols, including HIPAA, when handling sensitive client information. • Provide follow-up services to clients, including assistance with paperwork, referrals, and guidance. • Ensure the maintenance of accurate and complete records as per funding source guidelines. • Use reliable transportation for offsite work; no reliance on public transportation or rideshare services. • Handle additional duties as required or assigned. Requirements MUST BE BILINGUAL • Proficiency in Allscripts and Cerner Technologies is necessary • Strong knowledge of various computer programs is a must • Experience with CRM systems is critical • Familiarity with EHR SYSTEM is required • Ability to handle and effectively manage answering inbound calls • Experience in obtaining authorizations is necessary • Understanding of benefit functions is crucial • Knowledge of billing functions is essential • Prior experience in a call center customer service role is required TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .