Description Amazon is looking for a motivated individual for the profile of Program Manager for S&OP team to keep delighting our customers by fulfilling products from Amazon and our Selling Partners at the fastest possible speed, on-time and at the lowest possible cost. The role is a part of the Brazil Supply Chain under the S&OP and Placement team. As part of S&OP and Placement team, you will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the Amazon Brazil Fulfillment Operations. This role will give you a unique view of Amazon systems, process and operations, interacting with multiple teams and solving problems while the engine is running at full speed. It is broad and complex, with meaningful economic impact to the company. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner. Key job responsibilities This role will work close to the Ops teams (Fulfillment Center and Last Mile) and Stores teams (Retail and FBA) along with multiple other teams to implement process improvements and new technical features to improve forecast accuracy. A successful candidate will be highly analytical, resourceful, customer-focused and used to work with ambiguity. They will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. In this position you will: - Set up robust processes to improve forecasting accuracy with an objective to minimize cost and maximize operations productivity; - Make the existing processes scalable by identifying and implementing available tools/automation; - Deep dive and analyze key business performance metrics, identify gaps, create plans to drive forecast deviations reductions; - Develop new metrics and performance indicators to evaluate, audit and improve efficiency of S&OP forecasting. Basic Qualifications - Bachelor Degree; - Experience working cross-functionally with technology and non-technology teams; - Experience managing a team; - Experience delivering cross-functional projects; - Experience managing a program or project; - Experience in supply chain management; - Experience defining program requirements and using data and metrics to determine improvements. Preferred Qualifications - English for communication. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.