Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI

Inviting applications for the role of Platform Deployment Specialist – S2P Procurement Supplier Porta

Responsibilities

• Ensure the deployment of the Global Business Platform.

• Assist in performing As Is analysis during Solution Identification phase.

• Collects required information for the Change Impact analysis and facilitates impact analysis execution and resolution. Assists in successfully closing of gaps between “as is” and “to be” situation.

• Provides expert knowledge of the subject area and the project methodology.

• Writes and reviews level 5 Standard Operation Procedures (SOPs).

• Support development of User Acceptance Test (UAT) scenarios and test scripts.

• Support and co-ordinate User Access Testing (UAT)

• Develops and coordinates communication materials related to New Ways of Working.

• Identifies training needs and conducts trainings for end users.

• Provides inputs for Toll Gate decks (milestones). Logs risks and issues that appear during configuration, training or other activities and follows through on resolution of those issues.

• Performs analysis during Ramp-up phase and proposes corrective actions.

• Identifies improvement opportunities and integrate best practices for future resolution.

• Captures lessons learned and best practices from each implementation and integrates them into future impact resolution/improvement roadmaps

. • Ensures adequate hand over to Business as Usual (BAU) after Stabilization phase.

Minimum required Skills

• Functional skills: Process (end-to-end) oriented thinking, planning and organization skills, analytical and conceptual thinking.

• Stakeholder management skills: managing different stakeholder groups across Functions and Operating Companies with communication skills.

• Training and Change management skills: conducting trainings, developing training materials and supporting change to new ways of working.

• Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements. Specific Functional Skills

• Strong project management and multi-tasking abilities across business and platform support teams • Ability to integrate a global standard business process in the OpCos as new way of working, and adapt where needed

• Strong stakeholder management allowing to connect with diverse functions and drive change through implementing a CC approach

• Actively engages with - and timely escalates risks and issues to Programme , Global Project stakeholders and HICX, where needed

• Adaptable and well-prepared to thrive in a dynamic environment characterized by significant change and uncertainty

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect andintegrity, customer focus, and innovation. Get to know us atgenpact.com and onLinkedIn,X,YouTube, andFacebook.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.