**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will support our order-to-cash (OTC) operations and/or the customer collaboration agenda for a given market or set of customers. You will offer improved value and service to the customer and increase supply chain efficiency while offering clear accountability and transparency into customer performance through a single point of contact. **How you will contribute** You will: + Drive effective cross-functional communication among stakeholders including sales, logistics operations, demand planning, product supply and external partners + Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes + Development, coach, delegate and lead a team that can drive the business agenda and give them the opportunity to grow in the organization + Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value-creation initiatives identified through customer collaboration + Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer **What you will bring** A desire to drive your future and accelerate your career. You will bring experience and knowledge in: + Experience in CS&L function, ideally with excellent knowledge of OTC management and processes, customer supply chain management + Cross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge) + SAP, information systems, process design, standard operating procedures + Experience leading and developing a team + Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs + Great interpersonal, teamwork and communication skills + Able to influence, negotiate and apply commercial acumen **Job specific requirements:** + Role focused on developing business processes, elaborating strategies to meet global needs, adjusting the processes to the respective Latin American countries. + Experience working on projects with S4 and knowledge of order to builder and order management. + Advanced English is required for this position, for candidates from Brazil, a good level of Spanish is also required. + SAP systems knowledge is required at business process level, not technical. + The position has 90% remote flexibility, but there will be times when travel or office attendance is required. No Relocation support available **Business Unit Summary** **Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as** **_Lacta_** **,** **_Field_** **and** **_Terrabusi_** **among others. We are known for our resilience and good humor and live our purpose with passion and commitment.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Temporary (Fixed Term) Network Management Customer Service & Logistics At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.