Safety Consultant - Post-Implementation Services
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
Interested in making a rapid impact on Life Sciences organizations at the forefront of ground-breaking cures and therapies? Are you passionate about technology or life sciences? Would you like to be an advisor to our customers?
Veeva is looking for Drug Safety and Pharmacovigilance consultants to join the Professional Services team and support our Vault Safety solution after implementation. As a Consultant, you will actively collaborate across Veeva, contributing ideas, enhancing our delivery model, and working closely with our product management team to meet the evolving needs of the industry. This is a remote, full-time role with Veeva with occasional travel to the Veeva Budapest site. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.
What You'll DoAnalyze customer requirements and support solution design and architecture of life sciences customers in Vault SafetyThink critically about business requirements to help advise and design a solution for customer success that will see adoption and ensure alignment of processes to system design and functionality.Work with customers and contribute to system design workstreams (e.g.: requirements gathering, configuration, validation, migration, integration, training).Troubleshoot issues and perform configuration changes in the system.Define the customer’s business deployment plans, key performance indicators, and post-live governance.Act as customer liaison managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams.Guide customers in adopting Vault and industry best practices as part of post-implementation programs.Drive change management methodology at our customers switching from on-premise to SaaS solutions.RequirementsExperience with configuring/supporting/implementing software solutions, ideally content management softwareExperience in working in a Consulting and/or Customer facing roleProven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction.Excellent verbal and written communication skills in EnglishAbility to work independently with clients, comprehend and translate business requirements, and create corresponding solutions designsAt least a Bachelor’s sNice to HaveKnowledge and applicable work experience in the Life Sciences industry in the Drug Safety, Pharmacovigilance spaces.
Perks & BenefitsAllocations for continuous learning & development Health & wellness programs #RemoteHungary
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
Interested in making a rapid impact on Life Sciences organizations at the forefront of ground-breaking cures and therapies? Are you passionate about technology or life sciences? Would you like to be an advisor to our customers?
Veeva is looking for Drug Safety and Pharmacovigilance consultants to join the Professional Services team and support our Vault Safety solution after implementation. As a Consultant, you will actively collaborate across Veeva, contributing ideas, enhancing our delivery model, and working closely with our product management team to meet the evolving needs of the industry. This is a remote, full-time role with Veeva with occasional travel to the Veeva Budapest site. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.
What You'll DoAnalyze customer requirements and support solution design and architecture of life sciences customers in Vault SafetyThink critically about business requirements to help advise and design a solution for customer success that will see adoption and ensure alignment of processes to system design and functionality.Work with customers and contribute to system design workstreams (e.g.: requirements gathering, configuration, validation, migration, integration, training).Troubleshoot issues and perform configuration changes in the system.Define the customer’s business deployment plans, key performance indicators, and post-live governance.Act as customer liaison managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams.Guide customers in adopting Vault and industry best practices as part of post-implementation programs.Drive change management methodology at our customers switching from on-premise to SaaS solutions.RequirementsExperience with configuring/supporting/implementing software solutions, ideally content management softwareExperience in working in a Consulting and/or Customer facing roleProven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction.Excellent verbal and written communication skills in EnglishAbility to work independently with clients, comprehend and translate business requirements, and create corresponding solutions designsAt least a Bachelor’s sNice to HaveKnowledge and applicable work experience in the Life Sciences industry in the Drug Safety, Pharmacovigilance spaces.
Perks & BenefitsAllocations for continuous learning & development Health & wellness programs #RemoteHungary
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
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