ASM Global, Destination El Paso manages the El Paso Convention and Performing Arts Center, the El Paso Convention and Visitors Bureau, McKelligon Canyon Amphitheater, The Plaza Theater, The Abraham Chavez Theater and The El Paso Film Commission. Job Summary Under general direction, supervise and direct security officers to their assigned patrols to protect patrons and property. Duties and Responsibilities + Maintain and organized, clean, professional workspace and waiting area + Professional presentation, appearance and work ethic + Provide excellent customer service with a helpful and friendly attitude + Generate department schedules that comply with the requirements of the facility and events + Provide input/ generate standard operating procedures, training forms, etc. + Oversee and obtain feedback with Lead Officers + Provide training to subordinates + Recommend disciplinary action for subordinates + Maintain electronic records of D.A.R.’s, Incident Reports, PM’s, Inspections, etc. + Generate work orders and upload required documents via web-based application + Attend meetings and disseminate meeting information + Delegate duties to subordinates, daily and weekly + Knowledge of CCTV usage and data extraction + Knowledge of Access Control and generating badges + Report employees in violation of ASM Global’s conduct policies + Ability to perform subordinate duties to include but are not limited to: Patrolling premises to ensure safety of patrons, staff, vendors, participants and others on premises. Respond to alarms and distress calls, escort disruptive individuals to security office and/or off premises. Inspect premises for signs of intrusion or tampering. Respond, generate and review incident reports, prepare and review late parking and car storage reports, assist with crowd control inside and outside. Escort/ assist departments when handling large sums of money, supervise security officers to ensure completion of assigned duties. + Operate and industrial forklift + Act M.O.D.’s as needed + Assist other departments in need to accomplish event expectations or company’s objectives + Other duties as assigned Working Conditions + Position requires physical ability to move around facility grounds and buildings, may require operation of motor vehicle, may be exposed to physical confrontations, indoors and outdoors working conditions and long periods of desk duties. + Must have a valid driver’s license. Knowledge, Skills, and Abilities + 1-3 years Security Lead/ Supervisor experience + Organizational Skills + Computer knowledge and typing skills + Effective Communication and interpersonal skills + Current knowledge and training in first aid, i.e. CPR needed + Current knowledge/certification in crowd control, fire suppression, and emergency preparedness preferred + Security certification This description portrays in general terms the type and levels of work performed and are not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. This position offers a competitive salary and benefit package. Resumes must include salary requirements for consideration. Applicants that need reasonable accommodations to complete the application process may contact- 915-534-0690 ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA, Federal Contractor