Western/Scott Fetzer Company

Come join a team where People make the difference!  As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Who We Are

Western Enterprises, now proudly a part of Marmon Plumbing & Refrigeration Group, specializes in quality-driven solutions for our clients across industries. Our commitment to excellence and customer satisfaction drives us forward. As a member of the Marmon family, we offer a collaborative, supportive work environment that values innovation and professional growth. Join a team that values innovation, customer satisfaction, and cross-functional teamwork.

Organizational Relationships:
1. Reports to: Kellie Wargo, Customer Service Manager
2. Directs:
3. Other:
Essential Duties, Responsibilities and Authorities
Include the following. Other duties may be assigned.
What You’ll Do
• Document Management: File purchase orders, picks, and bills of lading daily to keep records organized and accessible.
• Customer Support Requests: Receive and expedite requests for certifications and process credit card payments.
• Mail & Visitor Management: Distribute daily mail and manage front-lobby duties, including greeting and announcing visitors.
• Quotation Handling: Answer requests for quotes (RFQs) to support customer inquiries.
• Report Processing: Compile and process customer-specific reports in Excel to meet tailored requests.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of: Experience: 3-5 years in a similar role within Sales Administration or Customer Service is preferred.

Skills/Ability to: Skills:
o Proficiency in Microsoft Outlook, Excel, Word, and Teams.
o Strong organizational skills to manage daily administrative tasks efficiently.
o Customer-focused approach, ensuring responsive and proactive support.
o Familiarity with document management and basic reporting techniques.




Acceptable Experience or Training:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal physical activity for an office environment.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment within a manufacturing facility. Temperatures are controlled. Monday – Friday, 8:00 a.m. to 5:00 p.m. est.

Sales Administrator

Who We Are
Western Enterprises, now proudly a part of Marmon Plumbing & Refrigeration Group, specializes in quality-driven solutions for our clients across industries. Our commitment to excellence and customer satisfaction drives us forward. As a member of the Marmon family, we offer a collaborative, supportive work environment that values innovation and professional growth. Join a team that values innovation, customer satisfaction, and cross-functional teamwork.

What You’ll Do

Document Management: File purchase orders, picks, and bills of lading daily to keep records organized and accessible.Customer Support Requests: Receive and expedite requests for certifications and process credit card payments.Mail & Visitor Management: Distribute daily mail and manage front-lobby duties, including greeting and announcing visitors.Quotation Handling: Answer requests for quotes (RFQs) to support customer inquiries.Report Processing: Compile and process customer-specific reports in Excel to meet tailored requests.

What you'll need

Knowledge of:

Experience: 3-5 years in a similar role within Sales Administration or Customer Service is preferred.

Skills:

Proficiency in Microsoft Outlook, Excel, Word, and Teams.Strong organizational skills to manage daily administrative tasks efficiently.Customer-focused approach, ensuring responsive and proactive support.Familiarity with document management and basic reporting techniques.

What you'll Gain

 Weekly pay

401k

Health dental vision insurance

HSA FSA Benefits  and  Life insurance

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.