Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

QualificationsCustomer-focused: you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectationsProactive: you use your initiative to provide customers with a memorable shopping experienceCurious: you seek opportunities to improve everyday processes and routines and take proactive action where neededYou listen to and show interest in others’ ideas and opinionsYou’re honest and genuine in your approachYou are interested in fashion and trendsYou are communicative, positive and open-minded You’re willing to learn and adaptYou’re collaborative, inclusive and supportive of others

Additional Information

This is a part-time position with a Temporary contract 1 year of 24 hours a week. Apply by sending in your CV as soon as possible, but no later than the 14/02/2025. Due to data policies, we only accept applications through the career page.

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to this, Belgium-based colleagues also receive:  

A 25% personal discount on all H&M Group brands,A 13th month bonusHoliday payA HIP program (retirement bonus). The possibility of taking restaurant vouchers 70% coverage of public transport, Benefits at work Trainings

& Other Stories  

& Other Stories offers fashion-loving women a wide range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look. We inspire women to create their own personal style and expression. Our ateliers design diverse collections with great attention to detail and quality, always with modern femininity in mind. Learn more about & Other Stories here.