Sales and Events Coordinator, University Place Hotel
Portland State University
Position Announcement Position Details Proposed Start Date 08/01/2024 Classification Title Administrative Program Assist Working Title Sales and Events Coordinator, University Place Hotel Department 670551 - AUX University Place Conf Ctr Position Number D94982 Representation OP - SEIU/OPEU Local 503 Position FTE 0.5 FTE (20 hours per week) End date, if applicable Position Summary Brief Description of PSU/School/Dept Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.
More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
University Place Hotel is a public hotel with approximately 8000 sq. ft. of meeting space, a restaurant and 234 guest rooms : https://www.uplacehotel.com/ Position Summary The Sales and Events Coordinator will play a crucial role in driving sales initiatives and coordinating events to ensure exceptional client experiences.
Responsibilities include prospecting new business, preparing promotional materials, and maintaining communication between clients and hotel departments. The coordinator will manage event logistics, room bookings, and vendor relationships, ensuring compliance with hotel policies and procedures. Additionally, the role involves providing on-site support during events, assisting with hotel operations as needed, and maintaining up-to-date records and billing. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively across departments to achieve business goals
This position is .5 FTE (20 hours per week. We are recruiting to fill two open positions. Minimum Qualifications from Classification - Three years of office experience which included two years at full performance level and experience generating documents; AND
- Lead work responsibility or coordination of office procedures. Additional Minimum Qualifications for this Position Education, Licenses and Experience Requirements: High school diploma or equivalent, a degree in hospitality management or related field is preferred. 1-2 years of experience working in food service, or sales and conference support, or reservations in a hotel or hospitality setting. Valid Food Handler Permit required. Valid Alcohol Server Permit required.
Knowledge, Skills and Abilities Requirements: Ability to work a flexible schedule, including weekends and holidays. Keen attention to detail to ensure all aspects of client’s needs are met and executed accurately. Ability to prioritize tasks in a fast-paced environment. Ability to communicate effectively in the English language with guests and co-workers to accurately receive and convey information. Demonstrated computer proficiency, including data entry and experience using Microsoft Office Suite or other paperless management tools. Ability to understand and handle changing client demands or sometimes last-minute adjustments. Good level of customer service orientation to ensure client satisfaction and guest concerns professionally. Demonstrate reliable, regular, and predictable work attendance. Self-motivated and organized in tackling tasks and competing priorities. At least one year in a customer service support position where independent decision making abilities were required with proven results Ability to clearly communicate by email, phone and in person in a diverse setting. Successful completion of a background check. Preferred Qualifications Proficient knowledge of Opera, EMS or similar sales/ event/ catering database systems. Direct hotel or hospitality experience or Group Sales in a hotel setting. Knowledge of different alcoholic products, mixology techniques, cocktail recipes, and flavor combinations. Knowledge of good caterers in the local area. Knowledge of current trends and innovations in the hospitality and conference industry. Key Cultural Competencies Creates an environment that acknowledges, encourages and celebrates differences. Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds. Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours Sunday to Saturday, 20 hours per week, schedule will regularly be 4 to 6 hours per shift. Schedules and hours may change occasionally, based on business needs. Total Compensation Range & Benefits Statement The starting hourly rate for this position will be between $18.57 and $21.00. The starting hourly rate may be negotiable above this rate, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.
PSU’s excellent benefits package includes paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities. Employees working less than .75 FTE share the healthcare premium cost prorated based on hours worked. Vacation, sick, and personal leave accrue on a prorated basis :https://www.pdx.edu/human-resources/benefits-psu Application Instructions Additional Information This position is .5 FTE (20 hours per week. We are recruiting to fill two open positions. Additional Application Instructions (deadlines, etc.) Please list the names, telephone numbers and email addresses for three professional references. Background Check Required Yes If you have questions Please contact UPLHR@pdx.edu Search Details Posting Close Date Application screening begins 07/15/2024 Supplemental Questions
More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
University Place Hotel is a public hotel with approximately 8000 sq. ft. of meeting space, a restaurant and 234 guest rooms : https://www.uplacehotel.com/ Position Summary The Sales and Events Coordinator will play a crucial role in driving sales initiatives and coordinating events to ensure exceptional client experiences.
Responsibilities include prospecting new business, preparing promotional materials, and maintaining communication between clients and hotel departments. The coordinator will manage event logistics, room bookings, and vendor relationships, ensuring compliance with hotel policies and procedures. Additionally, the role involves providing on-site support during events, assisting with hotel operations as needed, and maintaining up-to-date records and billing. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively across departments to achieve business goals
This position is .5 FTE (20 hours per week. We are recruiting to fill two open positions. Minimum Qualifications from Classification - Three years of office experience which included two years at full performance level and experience generating documents; AND
- Lead work responsibility or coordination of office procedures. Additional Minimum Qualifications for this Position Education, Licenses and Experience Requirements: High school diploma or equivalent, a degree in hospitality management or related field is preferred. 1-2 years of experience working in food service, or sales and conference support, or reservations in a hotel or hospitality setting. Valid Food Handler Permit required. Valid Alcohol Server Permit required.
Knowledge, Skills and Abilities Requirements: Ability to work a flexible schedule, including weekends and holidays. Keen attention to detail to ensure all aspects of client’s needs are met and executed accurately. Ability to prioritize tasks in a fast-paced environment. Ability to communicate effectively in the English language with guests and co-workers to accurately receive and convey information. Demonstrated computer proficiency, including data entry and experience using Microsoft Office Suite or other paperless management tools. Ability to understand and handle changing client demands or sometimes last-minute adjustments. Good level of customer service orientation to ensure client satisfaction and guest concerns professionally. Demonstrate reliable, regular, and predictable work attendance. Self-motivated and organized in tackling tasks and competing priorities. At least one year in a customer service support position where independent decision making abilities were required with proven results Ability to clearly communicate by email, phone and in person in a diverse setting. Successful completion of a background check. Preferred Qualifications Proficient knowledge of Opera, EMS or similar sales/ event/ catering database systems. Direct hotel or hospitality experience or Group Sales in a hotel setting. Knowledge of different alcoholic products, mixology techniques, cocktail recipes, and flavor combinations. Knowledge of good caterers in the local area. Knowledge of current trends and innovations in the hospitality and conference industry. Key Cultural Competencies Creates an environment that acknowledges, encourages and celebrates differences. Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds. Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours Sunday to Saturday, 20 hours per week, schedule will regularly be 4 to 6 hours per shift. Schedules and hours may change occasionally, based on business needs. Total Compensation Range & Benefits Statement The starting hourly rate for this position will be between $18.57 and $21.00. The starting hourly rate may be negotiable above this rate, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.
PSU’s excellent benefits package includes paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities. Employees working less than .75 FTE share the healthcare premium cost prorated based on hours worked. Vacation, sick, and personal leave accrue on a prorated basis :https://www.pdx.edu/human-resources/benefits-psu Application Instructions Additional Information This position is .5 FTE (20 hours per week. We are recruiting to fill two open positions. Additional Application Instructions (deadlines, etc.) Please list the names, telephone numbers and email addresses for three professional references. Background Check Required Yes If you have questions Please contact UPLHR@pdx.edu Search Details Posting Close Date Application screening begins 07/15/2024 Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have a High School diploma or equivalent? Yes No * Do you possess an Oregon Food Handler’s Card? Yes No * Do you hold an Alcohol Server Permit? Yes No * Please define customer service and give an example of providing excellent customer service. State the setting(s) in which you have provided customer service.(Open Ended Question)
* Please describe your computer experience, include software products and profiency levels.(Open Ended Question)
* Describe any experience you have had in the F&B service business?(Open Ended Question)
* In 2-4 sentences, please describe how you would remain calm, prioritize, multi-task, meet multiple deadlines and remain accurate in a fast-paced environment with frequent interruptions.(Open Ended Question)
* Please describe your experience working as part of a team in a professional setting.(Open Ended Question)
* How did you first find out about this position? PSU Website Indeed.com HERCJobs Urban League of Portland Hispanic Metropolitan Chamber Oregon Employment Department Social Media Person Referral Career Builder Glass Door Other - Please describe in the next Question If you selected Other, please describe.(Open Ended Question)
Applicant Documents Required Documents Resume Cover Letter Professional References Optional Documents
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