Why Work Here? 

IHG Hotels & Resorts (IHG) was ranked 28th on the 2024 Fortune 100 Best Companies to Work!

 

We Offer a Comprehensive Package of Benefits Including:

 

Affordable medical/dental/vision plans for employee & family (Anthem/Cigna/ Aetna) Basic Life Insurance, Supplemental Life Insurance, Child Life Insurance Short & Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Pet Insurance Group Auto & Home Insurance Adoption Assistance Matched contributions 401k up to 4% Vacation days Paid Holidays  + Your Birthday!  Employee rate hotel + restaurant discounts in all of Kimpton + IHG Work perks website discounts Cell phone discounts (AT&T/Verizon) Tuition reimbursement ($1,000/year) Free Online Mental Health Therapy Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

You're an ambitious individual with a passion for sales and customer service as well as outstanding organization, computer, and property systems management skills. You value customer service and have a genuine approach to helping guests!

Some of your responsibilities include: Complete contracts, addendums, and proposals with accuracy. Timely and professional communication with clients. Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator. Set up accurate billing for each individual group. Enter pertinent information into Sales, POS and Event Management systems. Regularly assists in booking individual reservations that fall into special rate categories. Run group reports through our sales system. Continually maintain group bookings in property systems. Take inquiries, contract and detail private dining requests for the restaurant. Take inquiries, contract and execute social wedding room blocks Assist catering with wedding brunch, rehearsal dinner and welcome reception events by contracting F+B and assisting with detailing.Administrative duties:  Typing, answering telephones, sending correspondence, etc. (as required)  Taking leads both over the phone and email, then processing in our sales system.  Act as a lead catcher for RFPs. What You Bring 2 years of experience in hospitality industry and or events management Bachelor’s degree in hospitality preferred. Flexible schedule, able to work evenings, weekends and holidays. Strong understanding of customer and market dynamics and requirements. Strong computer skills and proficient in MS Office. Well organized, detail oriented with excellent follow-up skills. Excellent communication skills.

 

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

 

Be Yourself. Lead Yourself. Make it Count.