General Description:
The Sales Assistant will help establish and build Supplemental Health Care’s reputation throughout the market. Responsible for managing administrative functions for the team while acting as a team player in assisting office staff using Company core values of Integrity, Candor, Accountability, Respect and Excellence. This is an entry level position with potential to move into the Client Services Manager role. Below is a list of essential functions for this role across the Company. These functions may or may not be performed and are not defining limits of this position.
What you will be doing:
Enter field talent and client submission and compliance documents into Vendor Management Systems (VMS) Update client tab in Total Relationship Management (TRM) as needed Mail out marketing materials/packages to clients as requested File various documents in DocuWare Update facility contracts in TRM Work with VMS Team to assist in getting clients to update VMS sites to ensure correct billing and payment Work with Credit & Collections Team to assist in reducing teams outstanding Accounts Receivable Prepare account reconciliations and write up adjustments Work directly with team manager and work well with interdepartmental managers Collaborate with approved 3rd party VMS Accurately review, code, calculate and input all timesheets associated with the VMS Read, understand and implement 3rd party contractual language Ensure all VMS schedule dates and deadlines are met Review, approve and (if needed) dispute invoices produced weekly via established methodology, follow-up as needed Research, dispute and resolve discrepancies on exception reports within the VMS systems Provide administrative support for office staff as requested Distribute Hot Jobs to the Recruitment Team as well as the Centralized Recruitment Team Daily Send and Revise all new jobs into Open Orders Team Skill Marketing of Hot talent in the pipeline that needs a job match Review and correction of client submissions as needed to make sure uphold hiring policy and client expectations Communicate weekly to clients, list of talent available that could be booked on assignment Update client compliance matrix into TRM as well as specific client requirements that the Recruiting Team needs for start of assignment or first day instructions Pull Submission Report from TRM, status updates for the team to use in daily whiteboard updates Create On-Call Report nightly in conjunction with the Recruitment Team for after-hours staffing & support Maintain operational excellence through executing the Supplemental Way Help to create an environment of high morale, motivation and teamwork Other duties as assignedQualifications:
Associates Degree and/or 1-2 years equivalent experience preferred Knowledge of proper grammar, spelling and rules of composition Must have a working knowledge of computer and software systems including Microsoft Office products and the Internet Must be detail-oriented and highly organized Ability to work independently and with other team members Ability to organize and complete work in a timely manner Ability to multi-task Ability to communicate effectively with all levels of the organization Must be able to work for prolonged periods of sitting, typing and use of the phone and computer Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as requiredPay Range: Base Pay is between $18-$26 an hour with bonus
Equal Opportunity/Affirmative Action Employer - Supplemental Health Care is an Equal Employment Opportunity Employer.
Supplemental Health Care participates in E-Verify to confirm work authorization. Please visit www.uscis.gov for more information.