Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.  

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.  

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.  

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

QualificationsCustomer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations   Proactive; you use your initiative to provide customers with a memorable shopping experience  Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed  You listen to and show interest in others’ ideas and opinions  You’re honest and genuine in your approach   You are interested in fashion and trends   You are communicative, positive and open-minded   You’re willing to learn and adapt   You’re collaborative, inclusive and supportive of others   

Compensation: $16.50

 

Additional Information

This is a Part-Time position. Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page. 

Benefits:  

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  

 

In addition to this US based colleagues also receive:  

25% Staff Discount    Medical, Vision and Dental Coverage   Employee Assistance Program   Vacation, Wellness, Holiday, and Parental Pay    Health, and Dependent Care FSA.   Plus, additional Voluntary Benefits.  

 

Inclusion & Diversity  

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.  

 

Company Description 
COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior color palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.  

All your information will be kept confidential according to EEO guidelines.