Responsibilities:

Under the direction of the Marketing Director the sales associate plans and coordinates, special marketing events Conducts community tours for prospective residents, families and visitors Assists in developing leads, utilizing all appropriate marketing and advertising methods. Conducts consistent follow-up of all leads, including but not limited to phone calls, letters and personal visits Participates as requested in completing resident pre-screening and admission process Develops and maintains various marketing materials and resources Maintains documentation forms for leads, follow-up activities, sales efforts and marketing Provides Marketing Director with ongoing sales reports Respond to customers’ needs and questions in a friendly, professional manner and with a focus on creating positive, memorable experiences Engage in continuous learning and development opportunities through attendance and participation in in-service, educational seminars, daily stand-up meeting, staff meetings and other learning experiences. Comply with all rules and regulations regarding confidentiality and privacy of team members and resident information