Overview The Salvation Army Adult Rehabilitation Center is seeking a Sales Associate to be responsible to perform a wide variety of duties in order to create and sustain a pleasant and hospitable work environment and maintain customer relationships. Responsibilities + Assist in creating a pleasant and hospitable work environment and maintain good customer relationships. + Assist, as required, with store operations. + Serve all customers in a courteous and efficient manner. + Handle all donations with care and donors with respect and courtesy. + Handle merchandise as directed, always maintaining proper categories and colorization. + Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.” + Assist in cleaning and general maintenance of store property. + Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management. + Maintain a clean and clutter free work area. + Be well-versed in and comply with,Guide to Thrift Store & Donation Center Operations + This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor). + Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator. Processing + Sort, hang, tag, price and distribute to all departments donations as necessary when the warehouse does not send needed production. + Clean, sort and price shoes, furniture, domestics, books, records, bric-a-brac, electronics, toys, and jewelry from warehouse and distribute to appropriate department. Cashier/Sales Floor + Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits. + Sort, price, stock and “rag out” merchandise as directed. + Restock fitting room merchandise back to racks in proper category and color code + Maintain merchandise displays as directed. + Answer telephone calls in an efficient, friendly, professional manner Donations/Maintenance + Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily. + Accept donations in accordance with standard policies while providing courteous, respectful service to the donor + Able to lift 100 pounds. + Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities. + Safeguard all donated materials and assigned equipment. + Ensure a constant flow of donations to the sorting table throughout the day. + Assist with ragging out the sales floor as assigned. + Perform lawn and garden work as needed. Qualifications + High school diploma or equivalent. + Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers. + Excellent customer service skills. + Ability to understand and follow directions. + Ability to stand for long periods of time. + Ability to lift 50 pounds. Job LocationsUS-MA-Brockton Job ID 2021-8419 Category Customer Service Compensation Min USD $15.00/Hr. Compensation Max USD $15.00/Hr. Type Regular Part-Time