****About the Team**** 

Hiring Manager: Here’s where you’ll highlight what your team does.  

Example: You will be part of the Technical Infrastructure team responsible for designing, building and delivering key technical building blocks such as Servers, Storage, Networking, Voice, Databases, Data Centers, Service Desk and Monitoring tools. Our job is to ensure that every WSI location, associate and customer has the best experience possible utilizing our vast array of technical solutions we provide. 

 

About the Role 

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. 

 

You’re excited about this opportunity because you will... 

Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards 

Achieve established sales and contest goals Maintain knowledge of current sales and promotions 

Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders 

Utilize effective selling techniques to build multiple sales and increase productivity 

Demonstrate comprehensive product knowledge, including features and benefits 

Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges 

Assist in implementation and maintenance of visual merchandise presentation, signage and lighting 

Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed 

Process, ticket, and restock merchandise as needed 

Perform other duties as assigned by management 

Comply with all Company policies and procedures 

 

Why you will love working at Williams-Sonoma, Inc. 

We’re a successful, fast-growing company with an entrepreneurial vibe 

A technologically and data-driven business 

Competitive salaries and comprehensive health benefits 

We’re at the forefront of tech and retail, redefining technology for the next generation 

We’re passionate about our internal and external clients and live/breathe the client experience 

We get to be creative daily 

A smart, experienced leadership team that wants to do it right and is open to new ideas 

We believe in autonomy and reward taking initiative 

We have fun! 

 

We’re excited about you because... 

Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale 

Succeed in a team environment, while able to work independently & manage your own time 

Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box 

Know what questions to ask your customers in order to understand their personal cooking style & needs 

Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products 

Most successful when provided with clearly defined daily sales goals & metrics 

High school diploma or equivalent preferred 

1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required) 

Proven ability to prioritize and handle multiple tasks simultaneously 

Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques 

Full time associates are expected to have open availability to meet the needs of the business Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) 

*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday) 

 

****Technical Competencies required: **** 

HM: List any technical requirements, if applicable. For example: 

Deep understanding of numerous networking protocols such as OSPF, BGP, VRRP, DNS, DHCP, proxy functions (forward and reverse), security protocols (IPSec, SSL, etc.), real-time protocols for voice (Skinny, SIP, H.323, MGCP), in addition to WAN communications protocols including MPLS, DWDM, OC carrier, BRI/PRI 

Familiarization with cloud/storage services 

Basic scripting skills in Python, Perl, iRules, TCL, Chef/Puppet or Go a plus 

 

Physical Requirements: 

Ability to be mobile on the sales floor for extended periods of time.  

Ability to operate POS system. 

Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques 

 

Benefits: 

Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here’s a look at what you might be eligible for:  

A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels 

A 401(k) plan and other investment opportunities 

Paid vacations, holidays and other time-off programs 

Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program 

Tax-free commuter benefits 

A wellness program that supports your physical, financial and emotional health 

In-person and online learning opportunities through WSI University  

Cross-brand and cross-function career opportunities 

Location specific sample sales 

A business casual work environment 

San Francisco based bike share program 

Time off to volunteer 

Matching donations to qualifying nonprofit organizations 

Company-sponsored community involvement 

Various discounts on local businesses 

 

 

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration 

 

This role is not eligible for relocation assistance. 

 

FOR SF ONLY: 

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.