Sales Coach Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support) Location Cape Town, South Africa Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1544705EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Sales Coach Job Description The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. + Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction + Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions + Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories + Oversee and validate the delivery and quality of provided training + Track the effectiveness of training interventions through multiple assessment tools + Work with all team members to improve sales systems to achieve a positive customer experience + Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed + Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery + Help create a culture of learning where individuals manage their own development, competence, and performance Location: ZAF Cape Town - 19 Hertzog Blvd, Cape Town, 8000 Language Requirements: English (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)** Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1544705EXTERNALENGLOBAL&step=1&utm\_source=none)