Opportunity: Sales Coordinator
Performs administrative functions in support of property sales leaders.
Your Growth Path
Sales Manager or Front Office Manager – Director of Sales or General Manager
Your Focus
Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements.Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports.
Manage group rooming lists and individual VIP reservations into the hotel reservations system.
Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients.
Promote team work and quality service through daily communication and coordination with other departments. Coordinate and assist in executing details with other departments such as VIP amenities, special requests, or other service needs or special handling.
Meet and Greet group contacts and attendees upon arrival as needed.
Regularly follow-up to ensure set-up requirements meet client needs.
Assist Director of Sales with solicitation of accounts, outside sales calls and networking events.
Regularly follow up with clients to maintain accurate and updated information
Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate staff.)
Your Background and Skills
High School diploma or equivalent preferred.Previous hotel or sales experience preferred, but not required.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus Program
Work Environment and Context
Work schedule varies and may include occasionally working on holidays, weekends.Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate the keyboard.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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