Hotel: 

Sioux Falls Sheraton

1211 West Avenue NorthSioux Falls, SD 57104

Sales Coordinator

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

$18 to $20 per hour
Monday through Friday schedule

Sheraton Sioux Falls Hotel is seeking a Sales Coordinator to provide a wide range of administrative support that enables the our sales team to focus on revenue generating activities. This position offers opportunities for career growth, competitive compensation, and the chance to be part of a positive and innovative hospitality team.

What you will do:

In support of the property sales team, the role will greet visitors, answer phone calls (to include customer and brand call center reservations as well as general hotel inquiries), intake and process incoming lead information, handle reservation requests, research group billing inquiries, gather data as needed, compile reports, maintain files and prepare correspondence;Interact with group, catering, and business travel customers in person, via email, and over the phone to qualify and assist existing and future customers;Maintain communication with group customers regarding the status of their group room block.  This may include entering rooming lists, monitoring pick up status, reporting status of current pickup, providing cutoff date alerts and making individual rooming list reservation changes;Assist property managers with sales duties as needed including but not limited to initial billing inquiries, commission payments, no-show status, sales system research, brand reward point administration, and scheduling appointments.Assist managers with RFP responses, proposals, contracts, BEOs, and meeting arrangements as needed;Send all local Convention and Visitors Bureau (CVB) request for proposals (RFPs) received by the hotel to the Hotel’s assigned Lead Analyst for distribution per our internal protocols;Assist Sales & Events Service Manager (SESM) with reservation requests and building group master accounts in the brand system, as needed;Upload and maintain the group files within the sales system for all group bookings at the property level. This includes ensuring signed agreements are uploaded when all bookings are turned to definite bookings;Maintain inventory and create printed and electronic collateral to include coupons, flyers, and branded sales and marketing pieces;Participate in Sales Department meetings.Provide additional administrative assistance as directed.Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Minimum one (1) year of experience in customer service or clerical experience.

Preferred Prior Experience:

Prior hotel sales office experience, particularly working in a fast-paced environment.

Required Education:

High School diploma or equivalent

Required Technology:

Proficient in Microsoft Office

Preferred Technology

Experience with Sales System (Delphi.fdc or CI/TY) and the brand’s PMS (OnQ, Opera, etc.)

Travel:

Less than 5% travel requirement.

Must possess a valid driver’s license and reliable transportation and the ability to run off-property errands with minimal notice.

Physical:

Up to 8+ hours sitting at a desk and computer work.

Other:

Excellent written and oral communication skills. Ability to effectively multi-task.

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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.

Including:

✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer

But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.

Ready to take the next step? Join a team that values you and your future!

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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