Job Summary: WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, ... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. Brooklyn Bowl Philadelphia follows in the footsteps of our original Brooklyn location, noted as “one of the most incredible places on Earth,” by Rolling Stone. Brooklyn Bowl Philadelphia is the ultimate night out, with its groundbreaking integration of premiere music, 24 lanes of bowling, 2 bars, featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Brooklyn Bowl Philadelphia is in the heart of the historic Fishtown neighborhood, adjacent to The Fillmore and The Punchline in what has become a burgeoning entertainment district. Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environmental sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food. WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment and Brooklyn Bowl, our people embrace these qualities, so if this sounds like you then please read on! ESSENTIAL FUNCTIONS:• Provide administrative support and assistance to the Director of Sales and Events, and entire sales department. • Field incoming calls and routes inquiries to the appropriate team members• Distribution of all internal and external correspondence• Respond to all lane inquiry requests promptly, providing detailed information and personalized solutions to meet client needs and maximize bookings• Maintain departmental files• Assist all department team members with Information Systems support• Support Director of Sales in coordination of all aspects of operational set-up and break down of events (equipment needs, inventory, rental needs, and station set-up)• Provides sales administrative support (prospecting lists, sales system database management, floor plan creation, etc.) as directed by Director of Sales• Provides marketing administrative support (email lists, creative service requests, etc) in support of Director of Sales • Assists Culinary Department administration needed for an event as directed by Director of Sales• Must maintain a neat, clean and well-groomed appearance• Maintain files in proper order after the special event order has been distributed• Participate in internal meetings, document key discussion points, and distribute detailed recaps to team members following the meeting. • Create all digital and print signage for events. • Assist Director of Sales as requested with special needs by the client. • Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue ACCOUNTING FUNCTIONS:• Process all deposits and payments in a timely manner• Track status of payments made for all events with Sales Managers• Follow up on all accounts receivable and provide monthly update to Director of Sales and Finance Manager STAFF FUNCTIONS:• Maintain supply of assembled sales kits and collateral materials• Update sales kit inserts and menus as needed• Generate a competitive analysis report on a quarterly basis• Special projects as assigned by Director of Sales• Distribution of final contracted SEO’s to appropriate partiesInventory Functions• Maintain and order all Linen inventory & cleaning • Order equipment and maintain inventory / par levels & report deficiencies to Director of Sales• Order all specialty items as sold by Sales Team and upsell to client as opportunity arises as directed by Director of Sales• Ensures equipment rentals for SE are ordered and returned to vendors as directed by Director of Sales QUALIFICATIONS:• Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette • Knowledge of all appropriate table settings and etiquette• Basic Mathematical skills• Ability to lift and carry objects up to 35 pounds• Ability to work in a very fast paced environment with considerable noise and interruptions. Must be able to change activity frequently.• High School Diploma: College degree preferred.• Basic understanding of restaurant and venue operations, including event planning, food preparation, buffet and station set up, menu creation, cost tracking, and the use of computer programs like word processing and spreadsheets. • Entry level knowledge of legal and HR issues with regards to the hospitality industry (federal, state, and local law regarding liquor, labor and health code regulations) POS systems• Exhibits positive attitudes; excellent written and verbal communication; high level of organizational and follow-through skills; communicates assertively; maintains personal integrity• Ability to handle various projects at one time make good decisions; delegates; follow up; communicate with staff and guests in a positive manner PHYSICAL WORK DEMANDS:• Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling. Must be able to grasp and hold very small objects• Flexible Schedule (days/nights, weekends) THE JOB RESPONSIBILITIES LISTED IN THIS DESCRIPTION DO NOT CONSTITUTE THE TERMS OF ANY AGREEMENT OF EMPLOYMENT.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation .We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.