**Job Duties** + Submit bids in a timely and accurate manner. Carefully review and interpret bids and RFQs. Collaborate with internal teams to gather required information for bids and contracts. + Manage contracts, including renewals, price modifications, and any pertinent information about existing and new customers. + Identify and assess contractual risks and communicate potential issues to management in a concise manner, following-up to secure timely responses. + Maintain contractual records and documentation Organize, maintain and distribute documentation and information in designated company’s databases and communication channels. + Keep excellent organization of all existing contracts, price levels and any pertinent information related to all customers. + Provide general support to Sales operations staff as necessary. Build customer reliance through quick reply, action and responsive support. High quality and customer-oriented in all actions. + Provide administrative support to the sales team, including filing, data entry, and record keeping. + Assist the field sales team, being the bridge between the office and the external sales to promptly resolve issues that might arise. Coordinate resolution of customer service, logistics, accounts receivable, billing and invoicing issues. + Maintain and update customer databases with relevant information, including historical orders and reference lists. Use of CRM is a must. + Respond promptly to customer inquiries. Provide accurate information, determine solutions and root cause, as applicable, which may include corrective action response. + Assist with marketing tasks, including sales aids management for events. + Dedication to meet customer deadlines. + Commitment to company values and compliance with department norms, policies, directives, and procedures. + Ability to multi-task and determine priorities while working on multiple assignments. + Ability to clearly present information to broad audience, inclusive of management. + Lead initiatives related to process improvements, new developments and automation of the area's tools and processes. + Promote company culture dedicated to enhancing customer satisfaction and building strong customer relationships. + Maintain confidentiality of information. + Interface with multiple departments including but not limited to: Customer Service, Production, Administration, Technical, Accounting, Sales and Marketing. + Perform final check to ensure all customer requests are complete and obtain necessary management approvals. Ensure orders are being delivered to customers timely. + Organize reference lists + Help with marketing duties such as giveaways and booth inventory. Support corporate-wide events. **Skills** + Possess a strong attention to detail, specifically involving numbers and quantities on documents to ensure accuracy of all contracts and RFQs. + Strong verbal and written communication skills. + Possess knowledge of contract administration procedures, sales department techniques and procedures. + Ability to think critically, problem solve and work independently. + Ability to work well under pressure. + Ability to see potential pitfalls and initiate corrective action to schedules as needed across all departments. + Ability to self-motivate and take initiative. + Knowledge of record keeping techniques and procedures. + Ability to develop close working relationships with customers & across all departments. + Ability to multi-task and keep track of multiple activities simultaneously. Ability to set priorities and manage schedule for timely completion. + Working knowledge of customer order processing. + Independent and highly motivated self-starter. + Organized and responsive. + Good working knowledge of Microsoft Office, and general computer skills. Experience with CRM software is a plus. + Ability to address customer complaints with a high degree of tact and resolution in a timely manner. + Ability to self-motivate and take initiative. + Knowledge of record keeping techniques and procedures. **Qualifications:** + Bachelor’s degree is preferred. Two years of experience in Business-to-Business customer service and two years’ contract management experience required. + Contract administration experience. + Organized and detail oriented. + Demonstrated ability to perform and produce results while maintaining positive relationships. **Pay Details:** $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance