RDO Equipment
This person will ensure inventory accuracy, complete technology kits, and document traffic movements, costs, and system searchability. They will organize and maintain the facility, coordinate Emerging Markets technology equipment, assign inventory to customers, and work with Field Support groups on invoicing and accounting. They will manage pre-delivery inspection workflow, final delivery to customers, and develop long-term relationships with employees to facilitate efficient dealership processes.
$20 - $26/ hour
Compensation & Benefits:
Comprehensive benefits package
Training and development, as well as opportunities to grow within the organization
Specific Duties Include:
Responsible for all equipment entering the dealership
Assembling deal whole goods to transfer to shop
Monthly inventory scanning/reconciliation
Inventory equipment prior to shipment to ensure deal completion
Shipping equipment for deals and performing traffic accordingly
Communication to customer/Service department on shipments
Monitor the entire trafficking process for all equipment that enters or leaves the store
Complete a thorough check on all equipment prior to transferring it to the shop.
Responsible for moving, linking, unlinking, and monitoring all equipment in the store
Participate in the preparation of equipment for rental, sale, and/or demo.
Management of loaner/rental/demo equipment
Activation and monitoring of cellular SIM cards
Engage with the service department.
Sourcing and shipping loaner equipment
Follow up with service and customers for status and return of loaner equipment
Back up for Sales Coordinator sourcing and transferring equipment when needed
Palletizing equipment and coordinating trucking pickup and delivery
Act as point of contact for field technicians when items are missing or incomplete
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and the community to present a professional image of RDO Equipment Co.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Foster an engaged work environment, encouraging accountability, open communication, teamwork, and a commitment to servicing the customer.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
• Excellent computer skills
• Excellent customer service skills
• Strong oral and written communication skills
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.