Description We are in search of a detail-oriented Sales/Customer Service Support individual to join our team in the electronics industry, based in Austin, Texas. In this role, you will be the primary point of contact for our customers, managing a variety of tasks such as processing orders and pricing, registering shipments, and maintaining customer records. This role offers an exciting short term contract employment opportunity. Responsibilities: • Serve as the first point of contact for customer inquiries and concerns, providing excellent customer service at all times. • Manage communication with customers primarily through email and occasionally over the phone. • Assist in the sales process by processing customer orders and pricing details. • Keep track of customer interactions and transactions, recording details of inquiries, complaints, and comments. • Maintain accurate customer records using CRM and other systems like SAP, Microsoft Excel, and Keytone. • Collaborate with the sales team and manage correspondence with over 100 customers. • Work closely with your team and sales manager, contributing to a positive team culture. • Multitask and manage your time effectively to ensure all customer service tasks are completed in a timely manner. • Participate in a detailed training program to fully understand our products and services. Requirements • Proficient in CRM software to manage customer interactions effectively • Capable of answering inbound calls promptly, demonstrating excellent telephone etiquette • Knowledgeable in handling billing functions to ensure accurate and timely invoicing • Strong communication skills to interact with customers, understand their needs, and provide appropriate solutions • Experience with SAP software to streamline business processes and enhance efficiency • Proficiency in Microsoft Excel for data organization and analysis • Prior experience in a customer service role, exhibiting excellent problem-solving abilities • Ability to communicate professionally via email, ensuring all interactions are clear and concise. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .