Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Job Summary:
This position will support both the Raymarine and FLIR Maritime businesses at Teledyne. The role will have exposure to various aspects of both Sales and Operations and will assist in the management of several customer accounts to ensure the business can achieve current objectives. The interaction with the customer and multiple functional groups within the business will provide a well-rounded basic knowledge of the operation and installation of marine electronics. This role will help generate revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts.

The position will also play a pivotal role in enhancing our company's customer-centric approach by analyzing and interpreting customer and inventory data to provide actionable insights. Your primary objective is to drive improvements in customer satisfaction, loyalty, and retention by identifying opportunities for process optimization, product enhancements, and personalized customer interactions. By leveraging data and customer feedback, you will help shape and execute strategies to deliver exceptional experiences and foster lasting customer relationships.

Primary Duties & Responsibilities:

•    Facilitates order entry through our ERP and web-based order entry system while ensuring order specifications, sizes, pricing, and any other production or shipment information is compared to and validated against the customer purchase orders.

•    Communicates regularly with customers, producing facilities, technical personnel, and Marketing on various issues including order entry, production, pricing, etc.

•    Follows the production of orders to ensure on-time delivery to the customer.

•    Manages inventories and shipments to meet customer supply requirements.

•    Collaborates with the Account Manager to maintain favorable customer relationships and obtain specific market information for business forecasting.

•    Performs root cause analysis for inventory variance to ensure all exception issues are being addressed with corrective action.

•    Participates in projects to deliver initiatives with a focus on efficiency improvements.

•    Investigates and follows up on new sales opportunities with incoming web and phone leads. 

•    Provides an outstanding service experience for the customer.

Job Qualifications: 

•    Business / Technical Degree or hands-on experience.

•    Excellent communications and interpersonal skills.

•    Excellent planning and organization skills.

•    Proven experience in data analysis and interpretation, with a strong proficiency in data analytics tools and techniques.

•    Computer literacy - proficiency in Microsoft Office, Excel is a must.

•    Ability to adapt to and master web-based support applications.

•    Background in Maritime products preferred.

•    Proficiency in CRM and ERP.
 

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​