Sales Enablement Manager

Location: Seattle, WA, La Conner, WA or Hybrid / Remote with market travel 1-2x per quarter

 

Opportunity to earn up to $125,000 or more with uncapped commissions!

We offer a $100,000 base with a commission plan that allows you the freedom to exceed quota!  (*See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers.

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.  With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

The Sales Enablement Manager (SEM) contributes to Astound’s success by providing sales leaders and sales representatives with the tools, materials, content, and resources to drive growth and success. Responsibilities include deploying programs and initiatives that enable customer-facing teams to execute the core-aspects of their jobs more effectively, especially as it relates to selling and revenue performance. This individual will report to the Vice President of Sales and Market Development for the West Region. 

Where you will work:

This opportunity offers the flexibility to work remotely, or hybrid at a Seattle or La Conner Astound office, or a combination of both, with the ability to travel into the nearest market 1-2x per quarter or as needed

Duties and Responsibilities:

Focuses on three core pillars; onboarding, everboarding existing sales representatives and enabling sales leaders to deliver effective tools, resources and content that align and unite strategies to make selling easier Advance Mobile sales integration to deliver incremental new customer acquisition and sell-in strategies across all local Astound West Direct Sales and Retail Sales channels Manage, maintain, and  as well as continue to develop and expand CRM tools such as; Salesforce, Sensource and or Sugar as applicable to create scalable sales models and KPIs that can be implemented and evaluated to initiate a higher capacity of prospect engagement and or visibility on various initiatives via door to door, through MDU relationships and or in-store to cultivate increased sales velocity and better returns on the utilization of sponsorship dollars across each unique sales channel Create a regional cadence by channel for onboarding in partnership with L&D and Sales management to create consistency and alignment in executing training plans and tool usage to ensure new sellers successfully assimilate in to their role during their ramp period, completing all required training classes, field ride alongs etc. Additionally partners with L&D and senior leadership to develop and roll out ongoing material and sales content by channel that support variable sales objectives that focus on key initiatives e.g. overcoming customer objections, increasing sell-in or top down selling, SIK usage, competition, product knowledge, bundle selling, KPIs etc. Establish innovative programs that support everboarding to recognize job knowledge, growth, and productivity to increase standards and bridge gaps in performance  Develop reporting and measure end-to-end sales performance from lead sources including, but, not limited to,; closed lost leads, E-com “abandoned cart” via Zendesk and CHM new addresses, as well as exploration in to customer win-back opportunities
A go- to resource for Data warehouse, tableau, knowledgeable with the billing system processes including sales order entry, Smartsheet forms etc. Strong organization skills with attention to detail and accuracy  Highly productive and prioritizes multiple tasks  Highly proficient using MS Office products: Word, Excel, PowerPoint Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers Understands and follows all company safety standards and practices. Understands and follows accident reporting procedures. Understands and follows applicable OSHA and National Electric Safety Code rules and regulations Basic knowledge and aptitude of telecommunications; sales or other face to face sales, training, operation management Knowledge of the cable industry, regional communities, customers and staff Proven record of delivering above expected performance from sales teams Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention Effectively works and communicates with other workgroups Facilitates a harmonious team environment Recognizes the importance of quality in providing a competitive edge Valid driver’s license and satisfactory driving record as determined by the Company Other duties as assigned

Requirements/Qualifications

Education: College degree preferred, or high school diploma or equivalent; or equivalent combination of education and sales experience Minimum 4 years’ experience in management preferably in sales 5+ years in a Sales organization (inside and outside sales)

We're Proud to Offer a Comprehensive Benefits Package Including:

401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program

*Benefits listed above are for regular full-time position 

Base Salary: The base salary range in Washington for this position is $90,000 to 100,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to WA and may not be applicable to other locations.

Commissions at plan: Targeted commissions at full attainment are up to $25,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun

 

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.  Discrimination of any kind has no place here.  We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

FCO (For San Francisco Candidates Only): 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf