Position: Sales Enablement Training Specialist

Job Description:

Forward Air is looking for a Sales Enablement Training Specialist to join the Sales Enablement team. You will report to the Manager and work with internal business partners to support the following: the gathering and analysis of information to determine learning needs, facilitate and deliver internal learning solutions, and the creation of training materials, including the development and design. In addition, you will be responsible for establishing sales training taxonomy, the training forum, and monitoring usage and adoption.

Core Responsibilities & Duties:

Facilitates learning solutions, preparing curriculum, applying learning theory and providing a high-impact, interactive environment  Creation of clean, consistent training content aligned with brand requirements, consistent with Industry knowledge, and best practices Develops and maintain training materials and curriculum Develops professional, collaborative relationships with business unit leaders Familiarizes themselves with Internal Salesforce CRM Utilizes internal and external resources as necessary to achieve goals  Accountable for curriculum effectiveness through various evaluation techniques, including the evaluation of individual performances and skill gap analysis Utilizes best practice curriculum development methodologies  Utilizes best practice learning measurement methodologies  Creates storyboards and training scenarios that replicate user experience  Evaluates end user skills pre and post training to recommend course and/or material improvements Other projects or duties as assigned

Qualifications:

Bachelor’s Degree or a combination of technical certification 3-5 years of practical business experience with developing and delivering training solutions  Certification in training and/or organizational development, including change management methodologies Excellent verbal, written communication, and interpersonal skills  Effective project management skills- proven ability to successfully drive projects to completion Demonstrated success in developing learning curriculum  Strong motivational and interpersonal skills Strong presentation and classroom management skills Demonstrated ability to work both independently and within a collaborative team environment

Forward Air is an Equal Opportunity employer.