Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. 

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.  With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. 

Essential Job Functions:

The Sales Engineer will be responsible for supporting Sales Account teams that are focused on selling Carrier Ethernet (MAN/WAN), and fiber-based solutions to Astound Business Solutions customers throughout the United States. The Sales Engineer will prepare technical proposals and presentations in conjunction with Sales Executives, which may include preparation of network topologies, network drawings, technical specifications, and assisting with the development of pricing requests.

Responsibilities for a Sales Engineer

Attend customer meetings in person and via the phone/internet. Deliver complete solutions utilizing the company’s application systems, components, and infrastructure. Builds relationships with customers serving as the technical liaison from pre-sales to post-sales Attend industry conferences and events to interface with the customer and advocate Astound Business Solutions’ services Analyzes customers’ business needs and develops strategies based on knowledge of customer’s current communications network, equipment and business. Required to follow industry technology trends through self-study and formal training Participate in strategic and tactical account planning Coordinate cross-market and corporate engineering teams to support regional/national inter-market opportunities Provides technical training and development to support the Account teams Regular, consistent, and punctual attendance. Must be able to work nights, weekends, and variable schedule(s) as necessary to deliver complex projects. Provide detailed specifications for proposed solutions Work closely with project management teams to successfully monitor progress of initiatives Ability to travel within assigned territory Within close proximity of Major airport or hub Other duties/responsibilities as assigned

 

Qualifications for a Sales Engineer

Inquisitive nature and eager to explore new concepts and approaches. Positive outlook in meeting challenges and working to a high level Confident when presenting to peers and management within the organization. Ability to manage multiple complex projects Ability to drive consensus and push new ideas within the organization. Analytical skills with the ability to solve technical and business issues. Ability to foster and maintain good working relationships with peers, boundary partners, and customers. Previous experience supporting Carrier, MNO, and Wholesale accounts or working for a Carrier MNO would be desired Cable MSO experience desired Must have a proven track record of building, executing technical solutions and sales strategies to penetrate, close, and manage Carrier accounts Experience in strategic account positioning at the Executive level Requires a professional demeanor and appearance with strong verbal and written communication skills Proven analytical and problem-solving skills with demonstrated ability to multi-task and work in a team environment. MEF-CECP 2.0 Working knowledge of: Layer 1 (Optical, HFC, WDM) Layer 2 & 3 (Switching, STP, VLAN, MPLS, Carrier Ethernet, etc..) Wireless experience desired Industry certifications such as Cisco CCNA, CCNP, Juniper JNCIA/ENT preferable Experience and understanding of computer hardware, software, and operating systems. Bachelor degree or comparable experience in Telecommunications, Networking, Cloud or Computer Science required

We're Proud to Offer a Comprehensive Benefits Package Including:

401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program

The base salary range for Washington, California and NY for this position is $94,000  - $107,500, opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington, California and NY and may not be applicable to other locations.

Commissions at plan: Targeted commissions at full attainment are fourteen thousand dollars quarterly. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.  Discrimination of any kind has no place here.  We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf