2. Provide expert and reliable consultation services relating to product or project implementations, configurations, upgrades, and migrations.
3. May deliver, or assist with, customer presentations and/or technical demonstrations on core products/services, advanced applications, and emerging technologies.
4. Assist sales force by providing: design and pricing specifications, network drawings, and materials list. Contributes to the effective closing of large sales opportunities. May contribute to Requests for Proposals (RFPs) and Requests for Information (RFIs).
5. Ensure technical feasibility and accuracy of each proposed solution within cost guidelines of the project. Provide solution development to maximize reliability/functionality of the proposed offering.
6. Interact with product managers or vendors as necessary to support product improvements (ie compatibility), innovations, and emerging technologies
Knowledge, Skills and Abilities 1. Good communication skills, both verbal and written, with the ability to communicate technical concepts in a non-technical manner to all levels of client organizations. Able to establish credibility and trust with customers
2. Ability to manage ambiguity and complexity well, easily rank priorities and solve issues and problems in a fast-paced environment
3. Working knowledge of multiple network and communication integration platforms
4. Must be able to work cohesively with other Black Box departments
Education and Experience Requirements Education Level: Bachelor's Degree Education Focus (Field of Study): Engineering or other technical area
Relevant Work Experience: 3 - 5 Years Experience Specifics (if applicable): based on individual business needs
Required Certifications: Advanced certifications in supported products may be required
Ability to travel is essential.
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.