There’s something truly fun and superb about Hilton Grand Vacations. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Our Team Members are what make the difference in their efforts. It is their talent, passion, and dedication to our brand that has energized the success of Hilton Grand Vacations.
We are seeking dynamic personalities! If you enjoy working with new potential clients and helping couples and families make memories of a lifetime by enjoying vacations, this is an outstanding opportunity in your next career move. We have a fun, encouraging culture with top notch training and benefits.
As a Vacation Introductory Program (VIP) Representative you will be responsible for driving company success through performing the following tasks to the highest standards:
Educate and sell the Vacation Introductory Program (VIP) program/package to generate maximum sales in vacation ownership Survey toured guests about their thoughts and opinions with regard to our product and presentations to validate a positive sales experience Ensure customer happiness by following through with all sales by phone conversation to reduce the cancellation rate Audit vacations planners prior to release of guest to ensure positive guest experience and quality assurance Efficiently sell V.I.P. packages at the required production of 13.5% Complete the agreements in accordance with the rules Conduct a positive and informative presentation to every guest that is referred to you Ability to adapt to changes in a fast-paced environment and resolve complex customer quality assurance issues