Pretoria
Sales Floor Team Leader
8000
Our client in the Media and Printing Industry is looking to hire a Sales Floor Team Leader.
Duties and Responsibilities
· Lead by example always
· One of your most important responsibilities will ensure your sales team achieves the sales targets set by management.
· Create a happy motivated environment that promotes open communication and healthy competitiveness.
· Provide reports as requested
· Ensure strong communication and feedback opportunities
· Provide coaching to increase capability of the Sales Consultants
· Handling client enquiries
· Promote and motivate staff to Up sell and use Add-on with every client
· Effective time managing of yourself and team members
· Manage the team to ensure a high level of work ethics and professionalism are displayed
· Assist team with their development and day to day requirements
· Monitor that all staff are adhering to company policies
· Report any disciplinary issues
· Ensure that every order is correctly taken in and that the correct information is given to customer and production.
· Communicate all relevant information to your staff for example but not limited to promotions running, out of stock items, product changes or price changes.
· Identifying challenges and suggest possible solutions.
· Make sure your staff knows their shift schedule and take breaks in a co-ordinated manner and adheres to it.
· Ensuring that the displays and counter areas are up to standard
Client Services
· Achieve a level of impeccable client service and make sure all your staff meets this goal.
· Ensure all staff has an acceptable level of product knowledge so they can advise clients correctly.
· Improve and suggest changes to ensure Client Satisfaction every single time.
· Manage queues and allocate clients to correct most fitting department.
· Ensure every client is acknowledges even if the staff is still busy with another client and won’t be able to assist immediately.
· Always be professional, friendly, and patient toward clients
· Ensure your staff communicates correct lead times and other relevant information.
Opening & Closing of Shop
· Keep to the Lock up schedule!
· When closing the shop ensure all doors are locked & the alarm is on.
· Two people need to be present when the shop is being locked.
Cash Management
· Keep to the Cash handling protocol at times.
· Ensure the floats are issued in the morning and locked up at end of day.
· The keys to the safe are not to be left on the premises.
Send your CV and latest pay slip to raca@aaaa.co.za
ATripleA Recruitment and Temps
www.aaaa.co.za
#atriplea #recruitment #vacancy # Sales# Floor# Team# Leader
Posted 2024-04-01
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