Sales Manager
Pyramid Hotel Group
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Set on 27 acres, we’re at the southern end of Ocean Boulevard and next to Myrtle Beach State Park. Sunbathing on white-sand beaches and fishing off Springmaid Pier are steps away. The airport and The Market Common’s shopping and dining are within two miles. Enjoy our newly renovated 100 acre resort and amenities, including restaurants, two lazy rivers, indoor and outdoor pools, and many recreational and retail elements including a 180 slip RV Park. Overview We are seeking a talented, passionate hotel sales professional to join our team at the DoubleTree Resort by Hilton Myrtle Beach Oceanfront. We offer a competitive starting salary, a generous paid time off plan, and a full health benefits package. We also offer a 401K savings plan with a match. BONUS eligible! SUMMARY: The Group Sales Manager is primarily responsible for the development and knowledge of the Entertainment, Sports and Corporate Group markets. To ensure a successful event, compile all information and send it to all departments. Achieving revenue goals by executing the sales strategy. In addition to maintaining guest satisfaction, they will maximize the profitability of the hotel. In order to grow the department, we must work with the team to update any new changes. Both internal and external guests should always receive exceptional service from the Group Sales Manager. Prospect for new business through solicitation, networking, cold-calling. Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins Maintain an active list of accounts to ensure continuous relationship development Develop and execute monthly focused and aggressive action plans Communicate with internal business partners on upcoming group needs, VIP clients, meeting functions Maintain and secure repeat business through client satisfaction and loyalty. Maintain knowledge of industry and trends in market, particularly amongst competitor set Maintains regular attendance and is consistently on time Maintains high standards of personal appearance and grooming, which include compliance with the dress code Performs any other duties as requested by supervisor Qualifications Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio. Possesses software knowledge (Microsoft Office, etc.). Must be able to Knock on doors to get the business Weekly prospecting and soliciting goals Uncovering new customers Effective sales skills to up-sell products and services Knowledge of menu planning, food presentation, and banquet and event service operations Ability to manage guest room and meeting space inventories Strong customer development and relationship management skills Knowledge of overall hotel operations as they affect department Knowledge of AV products and services at both hotels Knowledge of contract management and legalities Strong communication skills (verbal, listening, writing) Strong problem-solving skills Strong customer and associate relation skills Strong presentation and platform skills Strong organization skills Strong Closing skills Strong persuasion skills Ability to use standard software applications and hotel systems Effective decision-making skills
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