Main Responsibilities

Create a culture of success for ongoing business and goal achievementLead the development of sales strategies for Japan that contribute to Hyatt strategic vision and positioning in the market
Continuously analyze and evaluate key markets, vertical segments and seller performance to ensure deployment strategy maximizes revenue opportunities, sellers are incentivized appropriately, and that we have the key results necessary to drive further innovation and sales growth
Build and develop relationships, representing the organization with key distributors and customers
Develop strong business relationships with the key internal business partners to understand and deliver on their needs, as well as drive their engagement with our sales strategies, tools and systems
Oversee the evaluation and development of core sales systems and processes to ensure technology is being used as a strategic enabler to drive revenue
Define and oversee sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets
Working with each direct report in creating strategic road maps for each of their account
Joining Sales colleagues on customer interactions, sales calls and business reviews
Prepare and control Hyatt Sales Force expenses and ensure it is line with budget
Strong adherence to Global Privacy

People Management

Define and coordinate sales training programs that enable team members to achieve their potential and support company sales objectivesManages the effectiveness of the team through the utilization of their individual strengths and abilities and by supporting their ongoing development and career goals.
Assist in recruiting and selecting and sales and marketing employees to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
Delegate appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained.
Monitor employee morale and provide mechanisms for performance feedback and development.

Others

Create and sustain a work environment that focus on fair and equitable treatment and associate satisfaction to enable business success.
Develop a trusting and respectful business partnership with each property’s ownership by meeting or exceeding expectations in sales and marketing.
Willing to learn and to be trained to improve the professional performance and the reputation of Hyatt.
Report for duty punctually, wearing appropriate attire, reflecting a professional and polished image. Maintain a high standard of personal appearance and grooming at-all-times, projecting a positive and motivated attitude.
Respond to changes in the industry dictated by the market and the company.
Identify necessary training needs and assist in appropriate training programs for subordinates, taking an active interest in subordinates’ development and welfare.
Maintain a good working relationship with all employees, as part of Hyatt International's objective of ensuring that all employees provide a courteous and professional service at-all-times to colleagues and guests.

Main Responsibilities

Create a culture of success for ongoing business and goal achievementLead the development of sales strategies for Japan that contribute to Hyatt strategic vision and positioning in the market
Continuously analyze and evaluate key markets, vertical segments and seller performance to ensure deployment strategy maximizes revenue opportunities, sellers are incentivized appropriately, and that we have the key results necessary to drive further innovation and sales growth
Build and develop relationships, representing the organization with key distributors and customers
Develop strong business relationships with the key internal business partners to understand and deliver on their needs, as well as drive their engagement with our sales strategies, tools and systems
Oversee the evaluation and development of core sales systems and processes to ensure technology is being used as a strategic enabler to drive revenue
Define and oversee sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets
Working with each direct report in creating strategic road maps for each of their account
Joining Sales colleagues on customer interactions, sales calls and business reviews
Prepare and control Hyatt Sales Force expenses and ensure it is line with budget
Strong adherence to Global Privacy

People Management

Define and coordinate sales training programs that enable team members to achieve their potential and support company sales objectivesManages the effectiveness of the team through the utilization of their individual strengths and abilities and by supporting their ongoing development and career goals.
Assist in recruiting and selecting and sales and marketing employees to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
Delegate appropriately, duties and responsibilities to equipped and resourced employees, nurturing and developing them whilst ensuring standards of operation and safety are maintained.
Monitor employee morale and provide mechanisms for performance feedback and development.

Others

Create and sustain a work environment that focus on fair and equitable treatment and associate satisfaction to enable business success.
Develop a trusting and respectful business partnership with each property’s ownership by meeting or exceeding expectations in sales and marketing.
Willing to learn and to be trained to improve the professional performance and the reputation of Hyatt.
Report for duty punctually, wearing appropriate attire, reflecting a professional and polished image. Maintain a high standard of personal appearance and grooming at-all-times, projecting a positive and motivated attitude.
Respond to changes in the industry dictated by the market and the company.
Identify necessary training needs and assist in appropriate training programs for subordinates, taking an active interest in subordinates’ development and welfare.
Maintain a good working relationship with all employees, as part of Hyatt International's objective of ensuring that all employees provide a courteous and professional service at-all-times to colleagues and guests.

Experience

Written and spoken proficiency in Japanese and English is required
10 years’ experience working in hotels sales function. Global sales experience in Japan is strongly preferred.
Strong Sales and Marketing background – previous Director of Sales or Director of Sales and Marketing experience at a property is preferred.
Organizing Administering - works collaboratively – excellent manager of 3rd party and internal resources to achieve a collective goal. Can rally resources (people, funding, support, etc.) to get things done. Monitors and manages timelines effectively.
Priority Setting - Is able to work in a deadline and performance oriented environment.
Interpersonal Savvy – relates well to all kinds of people up, down, laterally, inside and outside the organization; builds appropriate rapport, builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations.
Drives for Results – has good balance of process and outcomes focus.
Self-starter/Independent – comfortable to work independently; self starter.

Education

Bachelor’s degree in Hotel Management, Business Administrations, Marketing is preferred.

Computer Skills Needed to Perform this Job

Microsoft Office Suite
Project management softwareLanyon or equivalent systems
Knowledge of CRS

Additional Comments and Requirements

Ability to travel extensively
Hands on approach

Experience

Written and spoken proficiency in Japanese and English is required
10 years’ experience working in hotels sales function. Global sales experience in Japan is strongly preferred.
Strong Sales and Marketing background – previous Director of Sales or Director of Sales and Marketing experience at a property is preferred.
Organizing Administering - works collaboratively – excellent manager of 3rd party and internal resources to achieve a collective goal. Can rally resources (people, funding, support, etc.) to get things done. Monitors and manages timelines effectively.
Priority Setting - Is able to work in a deadline and performance oriented environment.
Interpersonal Savvy – relates well to all kinds of people up, down, laterally, inside and outside the organization; builds appropriate rapport, builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations.
Drives for Results – has good balance of process and outcomes focus.
Self-starter/Independent – comfortable to work independently; self starter.

Education

Bachelor’s degree in Hotel Management, Business Administrations, Marketing is preferred.

Computer Skills Needed to Perform this Job

Microsoft Office Suite
Project management softwareLanyon or equivalent systems
Knowledge of CRS

Additional Comments and Requirements

Ability to travel extensively
Hands on approach